INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Urgent help: media center 21.0.34 for linux mint lost  (Read 5384 times)

noay

  • Recent member
  • *
  • Posts: 18
Urgent help: media center 21.0.34 for linux mint lost
« on: January 09, 2016, 06:46:36 am »

I had media center 21.0.28 for linux mint working very well and I bought the license. An update 21.0.34 arrived and I installed it. Since then no way even to open media center. The Icon is here, when I press it, nothing happens. I desinstall and reinstall with no success. I have no way to go back to version 21.0.28, please Help..
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7812
  • Autumn shade...
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #1 on: January 09, 2016, 06:52:36 am »

Try starting mediacenter21 from a Terminal and post the output here.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

noay

  • Recent member
  • *
  • Posts: 18
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #2 on: January 09, 2016, 07:36:02 am »

the answer is: mediacenter21: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/jriver/Media Center 21/libboost_regex.so.1.59.0)
Logged

mattkhan

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 4231
Re: Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #3 on: January 09, 2016, 08:09:42 am »

the answer is: mediacenter21: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/jriver/Media Center 21/libboost_regex.so.1.59.0)
See http://yabb.jriver.com/interact/index.php?topic=99334.msg710967#msg710967
Logged

noay

  • Recent member
  • *
  • Posts: 18
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #4 on: January 09, 2016, 08:13:27 am »

I found this solution in the forums and it fixed it. Still something is wrong in the update:

sudo add-apt-repository ppa:ubuntu-toolchain-r/test
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
Logged

noay

  • Recent member
  • *
  • Posts: 18
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #5 on: January 09, 2016, 02:41:58 pm »

many thanks,  :)
Logged

RussellS

  • Galactic Citizen
  • ****
  • Posts: 259
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #6 on: January 10, 2016, 12:06:55 pm »

I found this solution in the forums and it fixed it. Still something is wrong in the update:

sudo add-apt-repository ppa:ubuntu-toolchain-r/test
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade


Yeah, I have had the same problem but it is working again after the fix.

You have to bear in mind that the Linux version of MediaCenter is developed on Debian Wheezy (32bit) and Debian Jessie (64 bit) and other distributions are not officially supported. Therefore if we are using it in Linux Mint or Ubuntu etc then we have to accept that there may be some workarounds required occasionally.
Logged

noay

  • Recent member
  • *
  • Posts: 18
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #7 on: January 10, 2016, 12:08:39 pm »

yes, but nevertheless we paid tu full fees, it does give right
Logged

RussellS

  • Galactic Citizen
  • ****
  • Posts: 259
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #8 on: January 10, 2016, 12:16:03 pm »

Absolutely, it gives you the right that it will work on the supported distributions but that you may have issues on unsupported ones.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7812
  • Autumn shade...
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #9 on: January 10, 2016, 12:30:17 pm »

The issue doesn't occur on Ubuntu 15.10 (maybe 15.04 too, can't check). Seems Ubuntu 14.04.x LTS and Linux Mint 17.x (which is based off Ubuntu 14.04.x - same applies to any other distros based off 14.04.x) are affected by this due to using older GCC libs.

Until Ubuntu 16.04 LTS and Linux Mint 18, this will likely be a required workaround. I'll be adding this to the Ubuntu/Linux Mint tutorial today along with the skins tutorial.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 13874
Re: Urgent help: media center 21.0.34 for linux mint lost
« Reply #10 on: January 11, 2016, 10:57:49 am »

Boost was recompiled recently for changes made in the windows build. It's likely that the linux 64 bit build was using the Wheezy compiled shared library before and Jessie now however I'd think we'd have run into that issue on other libraries as well. It's possible that boost is just loaded early and that's the first one you see.

Logged
Pages: [1]   Go Up