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Author Topic: Media Centre 21 crashing, help please!  (Read 1993 times)

murray

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Media Centre 21 crashing, help please!
« on: May 12, 2016, 01:38:10 am »

Ive had Media Centre 21 crash almost every day for the last two weeks. Today it crashed 3 times, can someone look at the logs please and advise what might be wrong?

Thanks in advance...

https://drive.google.com/file/d/0B_15ZfXhBP-QeUlnemdSSjQtNjA/view
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JimH

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Re: Media Centre 21 crashing, help please!
« Reply #1 on: May 12, 2016, 06:45:10 am »

If it's a frequent problem and you're using the current version, it's likely to be something outside of MC.  Antivirus software is the most common cause, but drivers are also a possibility.  Please take a look at the crashes reported in the "Weird Problems" thread and the "Antivirus Problems" thread.  Start at the link in my signature.
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CountryBumkin

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Re: Media Centre 21 crashing, help please!
« Reply #2 on: May 12, 2016, 07:26:39 am »

Are you running a Lumagen processor?
I'm no good a reading logs, but I didn't see a crash in the logs. I would suggest you clear the logs (Help>Logging>reset log) and then caputure a new log immediately after a crash.
Maybe someone else (Dev) will find something useful in the logs. BTW - you can attach your log (if it's not over 700KB) directly to your post using the "Additional Options >Attach" link.
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