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Author Topic: Blank thumbnails..?  (Read 1883 times)

tiger2000

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Blank thumbnails..?
« on: June 04, 2016, 05:59:41 pm »


Hi,

I recently reset my windows 10 PC, and bought MC21.
After around 5 failed imports (due to crashing), MC21 finally finished the import.
However, now I have an abundant amount of blank thumbnails, which arent named, and I am 70% sure that they do not belong to any media.

How do I remove all blank thumbnails without losing the rest?


Please find the screenshot:

Any help would be much appreciated, thanks :)

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tiger2000

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Re: Blank thumbnails..?
« Reply #1 on: June 04, 2016, 07:22:58 pm »

bump
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RoderickGI

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Re: Blank thumbnails..?
« Reply #2 on: June 04, 2016, 07:45:54 pm »

Well they aren't blank. They are the default movie film strip, so MC recognises them as movies.

If you hover your mouse over them, does a popup show the file name and path? If not, right click on the thumbnail, and select Locate>On Disk (external). Does the location and file name give you a hint as to what they are?

Check your Auto-Import configuration. What file types are you importing? Do they match the file type found above?

Auto-Import shouldn't crash, even if it finds corrupt files. Something was going on that shouldn't be, and that may have resulted in bad records in MC. Hard to say. Check what the records point to. If they are all from one directory and you don't want the files or records in MC, you could limit a view to that directory, and delete either just the records, or the records and the files.

But really, you don't want to do anything until you work out what the records are pointing to.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

tiger2000

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Re: Blank thumbnails..?
« Reply #3 on: June 04, 2016, 08:46:13 pm »


Thanks for your reply.
I have hovered the mouse over them,  and they all seem to be duplicates of the actual movies listed..!
I have turned auto-import off, as apparently that can cause crashes.. should I turn it back on?

Any help would be appreciated
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RoderickGI

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Re: Blank thumbnails..?
« Reply #4 on: June 04, 2016, 10:06:11 pm »

As I said, Auto-Import shouldn't have been crashing. It would have been easier to fix the original problem than sort out what you have now, I suspect. There have been a few threads about Auto-Import crashing though, and if you find them you may get a hint as to why it is happening for you.

Anyway, when you say they are duplicates of the actual movies, are they pointing to the exact same file on disk? Because if they are, and you delete the bad records, then MC is going to think you have in the past deleted the good movie files, which could give you trouble in future. MC keeps track of what gets deleted, and won't allow it to be imported again, for instance. The fact that nothing appears beneath thumbnails says your problem isn't as simple as duplicate records, because a duplicate record should have the same movie name beneath it as the first record.

It could be a lot of work to sort out the problems in you current library.

Frankly, my approach to fixing this if it was my PC would be to;
1. Start with a new, clean MC library. Turn off Auto-Import when it starts its count down to start importing, which happens on first opening a new library. (Well, it may only happen with a new install. But don't let it happen anyway.)
2. Configure Auto-Import the way I wanted it via "Options>Library & Folders>Auto-Import>Configure auto-import" so that it doesn't run immediately after configuring. Add only a subset of folders to be imported, and check specifically the file types that would be imported for each folder being watched.
3. Turn on Logging for MC.
4. Run import for the current configuration. If there were any crashes, save the log and create a thread on the forum to get help with it, and ask if someone can look at the log.

You didn't say if you had an earlier version of MC before MC21. If you did, ad you still have the disk with it on, or backups, you might still have a recent backup of the MC library, which should be a better starting point than an empty library. But if MC21 is the first version that you have, or you have no library backup, then the method above should result in the underlying problem being fixed. That would be the best solution.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

blgentry

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Re: Blank thumbnails..?
« Reply #5 on: June 05, 2016, 08:48:06 am »

I agree with Roderick almost to the letter.  Solve the crashing problem and do a clean import.  Definitely don't try to fix the mess you have now.

Brian.
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