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Author Topic: Get Movie and TV Info ... broken?  (Read 2738 times)

daveman

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Get Movie and TV Info ... broken?
« on: December 07, 2016, 08:59:04 pm »
Lately I am unable to get tv info for files..  Is there a problem with the system?

I keep getting No information available from the selected result.
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fitbrit

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Re: Get Movie and TV Info ... broken?
« Reply #1 on: December 07, 2016, 10:23:34 pm »
It was working fine yesterday. Today it is not. The box suggests that a tvdb entry is present, but then there is no information found. TMDB is fine.
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RoderickGI

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Re: Get Movie and TV Info ... broken?
« Reply #2 on: December 08, 2016, 01:06:15 am »
I always check TheTVDB site directly if MC doesn't return information. Sometimes it is the site itself with problems.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

pauly139

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Re: Get Movie and TV Info ... broken?
« Reply #3 on: December 08, 2016, 02:12:55 am »
Not working for me either.
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Hendrik

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Re: Get Movie and TV Info ... broken?
« Reply #4 on: December 08, 2016, 06:28:24 am »
TVDB info seems to report just fine for me just now.
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CountryBumkin

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Re: Get Movie and TV Info ... broken?
« Reply #5 on: December 08, 2016, 06:39:30 am »
It's working here at 0700.
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fitbrit

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Re: Get Movie and TV Info ... broken?
« Reply #6 on: December 08, 2016, 07:38:19 am »
Weird.

The Series is found, but no information is found pertaining to the episode, even though it was previously found. See screenshot.
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tls62dk

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Re: Get Movie and TV Info ... broken?
« Reply #7 on: December 08, 2016, 07:56:16 am »
The TVDB site was offline for a while, but is up again.
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leezer3

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Re: Get Movie and TV Info ... broken?
« Reply #8 on: December 08, 2016, 12:09:32 pm »
IIRC there are a set number of requests available to MC's TVDB API key per day.

We've certainly hit that limit in the past, but it'd need Matt or someone with access to check whether that's happening again :)

-Leezer-
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fitbrit

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Re: Get Movie and TV Info ... broken?
« Reply #9 on: December 09, 2016, 04:01:49 pm »
I think it started working ok again a couple of hours after my last post.
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