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Author Topic: Licensing Question  (Read 862 times)

goiko

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Licensing Question
« on: August 26, 2018, 05:42:45 pm »
Greetings at JRiver,
 
Installed new Mac OS on my system, trying to enter mjr file to restore licence but without success. Received mjr file from restore page, but the file is for 23 version.
I have upgraded to 24. Please could you send me correct mjr file 24 master licence for restoring.
Posting here as I cannot find any info where to contact in private.
Thank you.
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JimH

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Re: Trying to send message to support
« Reply #1 on: August 27, 2018, 12:25:07 am »
Did you purchase an MC24 upgrade?

Did you install MC24?
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JimH

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Re: Licensing Question
« Reply #2 on: August 27, 2018, 12:26:07 am »
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goiko

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Re: Licensing Question
« Reply #3 on: August 27, 2018, 03:24:14 am »
Good Day,
Thanks for your help with the registration. Didn't realise that every version has different number.
I'm upgraded this year from previous version.
Tread can be deleted now.  ;D
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