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Author Topic: Won't play WMV files  (Read 809 times)

ferrarabrainpan

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Won't play WMV files
« on: October 02, 2018, 02:23:25 am »

I have some WMV files that will not play in the latest build on my Windows 10 64bit PC. I get an error popup PLAYBACK PROBLEM "Failed loading media". It just won't open any of these files, yet the same files will play no problem on VLC media player. I tried some of the video troubleshooting suggestions on the wiki. Any ideas?

FWIW, when I click on properties for the WMV files, there is a notable absence of any listed audio or video properties for bitrate frame rate, duration, etc, whereas it does list these properties for MP4 video files on my computer.
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Matt

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Re: Won't play WMV files
« Reply #1 on: October 03, 2018, 08:24:01 am »

Could you email me one of the WMV files?  I'm matt at jriver.

Thanks!
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Matt Ashland, JRiver Media Center

ferrarabrainpan

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Re: Won't play WMV files
« Reply #2 on: October 03, 2018, 03:03:02 pm »

Matt, yes I can do that if the file is not too large. Or I can put it in Dropbox or use some other place to upload it to you. But I can't find your email address in your profile here. Please tell me how to get the file to you... or email me at
enantiodromia23 AT GMAIL DOT COM
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Matt

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Re: Won't play WMV files
« Reply #3 on: October 03, 2018, 03:12:46 pm »

I sent you mail.  Cheers.
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Matt Ashland, JRiver Media Center
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