INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: License File is for a different product  (Read 757 times)

Larry619

  • Member
  • *
  • Posts: 3
License File is for a different product
« on: January 06, 2019, 04:40:08 pm »
I had a very old version of Media Center (somewhere in the teens I think) and have no idea what my email address may have been at the time so downloaded a new version.  The trial period ran out a couple weeks ago but I had not been using so just got around to the point of licensing.  I launched the product, clicked on the purchase link, entered the credit card info, etc. and bought a new license.  I clicked on the link to install the license and receive the error message  "Your license file is for a different product".  I had no problem running the product in trial mode.
Logged

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10739
Re: License File is for a different product
« Reply #1 on: January 06, 2019, 04:52:41 pm »
Make sure you use the most recent version of Media Center 24 (24.0.72), since the license was upgraded recently.
Logged
~ nevcairiel
~ Author of LAV Filters

Larry619

  • Member
  • *
  • Posts: 3
Re: License File is for a different product
« Reply #2 on: January 06, 2019, 04:59:45 pm »
I just downloaded a fresh version and installed it, still getting the same error
Logged

Larry619

  • Member
  • *
  • Posts: 3
Re: License File is for a different product
« Reply #3 on: January 06, 2019, 06:08:23 pm »
Had to completely uninstall. download a new version, and re-install, then the license file applied clean
Logged
Pages: [1]   Go Up
« previous next »