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Author Topic: Windows 7 problems  (Read 801 times)

TVWatcher

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Windows 7 problems
« on: December 16, 2019, 07:09:42 am »

When I try to play live or recorded TV in either MC25 or 26 on our Windows 7 machine I get the error message: "Invalid Audio decoder or output pin".
I've tried setting the audio device to Default Audio Device [Direct Sound], Realtek High Definition Audio [WASAPI] and Realtek High Definition Audio [Direct Sound] (all the options offered) none of which makes any difference.
Also, when I try to play images the image display is blank and the name of the image file doesn't change.
Widows 7 Home Premium.
(Everything's fine on our Windows 10 machine but the Windows 7 one has hardware features better suited to a media center  :()
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RD James

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Re: Windows 7 problems
« Reply #1 on: December 16, 2019, 09:29:42 am »

You're better off upgrading to Windows 10 than trying to fix problems on Windows 7.
Windows 7 goes end-of-life in four weeks.

https://www.cnet.com/how-to/upgrade-to-windows-10-free-heres-how/
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TVWatcher

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Re: Windows 7 problems
« Reply #2 on: December 16, 2019, 11:34:31 am »

I don't want to spend £200 upgrading to Windows 10 only to find it's a hardware problem on that machine.
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Awesome Donkey

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Re: Windows 7 problems
« Reply #3 on: December 16, 2019, 12:03:12 pm »

Well, that's the kicker, you can still upgrade Windows 7 and Windows 8.1 machines to Windows 10 for free if you desire.

https://www.howtogeek.com/266072/you-can-still-get-windows-10-for-free-with-a-windows-7-8-or-8.1-key/

Wild guesses at the issue here, do you have the output device plugged into the wrong jack? Also what kind of files are you trying to play?
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TVWatcher

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Re: Windows 7 problems
« Reply #4 on: December 17, 2019, 09:51:14 am »

Well, that's the kicker, you can still upgrade Windows 7 and Windows 8.1 machines to Windows 10 for free if you desire.
That's good to know, thank you!
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Wild guesses at the issue here, do you have the output device plugged into the wrong jack?
No, I was using the internal speaker.
Quote
Also what kind of files are you trying to play?
.jtv files, but I shall also want to play .wtv and if possible .dvr-ms ones.
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