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Author Topic: security certificate error is preventing cloudplay  (Read 913 times)

tcman41

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security certificate error is preventing cloudplay
« on: January 29, 2020, 07:42:50 pm »
After going to the latest mc26 update I now can't run cloudplay, it just hangs every time.

Every once in awhile while trying, I get a security certificate error, please help.

TC
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tcman41

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Re: security certificate error is preventing cloudplay
« Reply #1 on: January 29, 2020, 07:53:17 pm »
Just read up on it, went to control panel > internet options > advanced tab > security and unchecked the box concerning the issue.

Cloudplay now works fine.

TC
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bob

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Re: security certificate error is preventing cloudplay
« Reply #2 on: January 30, 2020, 01:19:09 pm »
Quote from: tcman41 on January 29, 2020, 07:53:17 pm
Just read up on it, went to control panel > internet options > advanced tab > security and unchecked the box concerning the issue.

Cloudplay now works fine.

TC
Interesting, what option did you change?
Are you accessing Cloudplay through a browser or MC?
If MC are you using the default internal browser or chrome?

Thanks.
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tcman41

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Re: security certificate error is preventing cloudplay
« Reply #3 on: January 30, 2020, 03:16:17 pm »
Quote from: bob on January 30, 2020, 01:19:09 pm
Interesting, what option did you change?
Are you accessing Cloudplay through a browser or MC?
If MC are you using the default internal browser or chrome?

Thanks.

Answers:
1. check for publisher's certificate revocation
2. access through mc26
3. not sure but I believe internal browser
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bob

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Re: security certificate error is preventing cloudplay
« Reply #4 on: January 30, 2020, 04:03:40 pm »
Quote from: tcman41 on January 30, 2020, 03:16:17 pm
Answers:
1. check for publisher's certificate revocation
2. access through mc26
3. not sure but I believe internal browser
Is your computer date/time accurate (not way in the past or future)?
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tcman41

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Re: security certificate error is preventing cloudplay
« Reply #5 on: January 31, 2020, 05:30:04 am »
I build and maintain my own computers and network, all of my computers are issue free.

TC
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bob

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Re: security certificate error is preventing cloudplay
« Reply #6 on: January 31, 2020, 08:56:04 am »
Quote from: tcman41 on January 31, 2020, 05:30:04 am
I build and maintain my own computers and network, all of my computers are issue free.

TC
Ok, thanks.
We tried that on multiple machines here with and without chrome and with that option checked and weren't able to duplicate the issue.
The endpoint of the URL's go through Amazons cloud so perhaps there was a glitch on their end.
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