Topic: Critical error message during update. Same after uninstall/reinstall (Read 527 times)

kebin · « **on:** January 29, 2021, 10:31:30 pm »

Hi all,

I have not started my machine for a while now. So naturally, MC27 has the latest update and I click for the go ahead. Downloaded the latest 270052-x64.exe and proceed to install per the norm. Unfortunately, it lead me to the critical page with advice of uninstalling the old version. Which I did. Still the error webpage will pop up whenever attempt to reinstall.
Tried so far:

- Uninstalling MC27
- Uninstalling MC24 (currently have no MC on laptop)
- deleted all JRiver folder in Program Files and Program Files (x86)
- retried after rebooting several times
- repeated download of 270052 and even tried with 270057 ver.
- searched for google and forum for similar issue

Appreciate any help at all. Thanks.

Kev

kebin · « **Reply #1 on:** January 29, 2021, 10:51:00 pm »

Additional info, I am running on Window 7 Home 64 bit OS

JimH · « **Reply #2 on:** January 30, 2021, 07:57:33 am »

Antivirus?

kebin · « **Reply #3 on:** January 30, 2021, 08:43:51 am »

Hi Jim,

No antivirus installed for the laptop. It is only for JRiver.
This same laptop has been used only for JRiver from MC 17, 21, 24 and now 27.

JimH · « **Reply #4 on:** January 30, 2021, 09:32:56 am »

Try the 32 bit version of MC.

INTERACT FORUM

Author Topic: Critical error message during update. Same after uninstall/reinstall (Read 527 times)

kebin

Critical error message during update. Same after uninstall/reinstall

kebin

Re: Critical error message during update. Same after uninstall/reinstall

JimH

Re: Critical error message during update. Same after uninstall/reinstall

kebin

Re: Critical error message during update. Same after uninstall/reinstall

JimH

Re: Critical error message during update. Same after uninstall/reinstall