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Author Topic: I tried to purchace the upgrade yesterday.  (Read 62 times)

Robbie2468

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I tried to purchace the upgrade yesterday.
« on: Yesterday at 11:39:28 pm »
Hi. I tried to buy the upgrade yesterday for 25-98 USD.  I did not use PayPal... I used Visa.
 But I'm still waiting for the code. Is this normal? Thank you for any help.
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JimH

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Re: I tried to purchace the upgrade yesterday.
« Reply #1 on: Today at 12:52:47 am »
I checked our license system and only see a purchase of MC20 from 2015.  So it probably wasn't completed. 

Try again.  If it is a duplicate, we'll refund one.  deanna at jriver can help.
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Robbie2468

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Re: I tried to purchace the upgrade yesterday.
« Reply #2 on: Today at 09:25:56 am »
Thank you for your reply. I'll try again later. I don't think it completed but still charged my card. I'll give it another go tomorrow. Cheers.
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Awesome Donkey

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Re: I tried to purchace the upgrade yesterday.
« Reply #3 on: Today at 11:05:36 am »
If a purchase fails, sometimes there's a temporary hold on a bank account. Usually within 7 business days it'll disappear off your bank account.
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