Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[richard.e.morton]

Hi There,

I have just upgraded from v10 to v11.1...   

I completed an upgrade (and purchased it - should have tested it first I think!) ...   

It crashed on upgrading the DB - rebuilding thumbnails.

I then re-booted, re-imported my library... crashed again.   

I have now un-installed everything. deleted my library/DB, Reinstalled MC11.1, and tried to re-import, same type of thing, crashes (runtime error)   

I am running Memtest86+ now, but I am sure it's not my system as it has been very stable for over a year - never gets switched off (playing images) and music via netremote when required, only reboots on MS auto updates.   
   
Ideas?   


spec:
Via MiniITX M series 1Ghz Cyrix, Hush
250GB HDD
256MB ram
XP Pro with SP2
Net Remote and Girder (although disabled currently)
.net runtime 1.1
1600x1200 LCD pictureframe TFT panel - www.mydigitalpictureframe.com

Thanks for reading



Rich

[JimH]

Take a look at similar problems in this thread:
http://yabb.jriver.com/interact/index.php?topic=24031.0

At least one of them was a drive problem.

Please copy your system info from MC Help and paste it here.

256MB is probably not enough for XP.

[IanG]

I had a similar problem, caused by MC being unable to deal with a specific media type.  Enabling logging (Help / Configure Debug Logging, select Import) identified the media type, and I was able to exclude it from the import. 

Ian G.

[Yaobing]

I had a similar problem, caused by MC being unable to deal with a specific media type.  Enabling logging (Help / Configure Debug Logging, select Import) identified the media type, and I was able to exclude it from the import. 

Ian G.

Ian and Richard,

Can you tell us which media type were giving you trouble? And if DirectShow filters were involved, which filters were you using?

Thanks.

Yaobing

[richard.e.morton]

Hi,

ok, a re-cap - upgraded to 11.1 and it doesn't work!..

on import it crashes. Importing 15000 ogg vorbis files

I have upgraded the memory to 512mb and run memtest86+ v1.55 for 14 hours without fault.

I have also just upgraded the machine to 11.1.103 (I was actually on 11.1.102 by mistake.)

The install is as follows:

application in default location

d:\media\db - contains the media centre library
d:\media\store\music         - approx 15000 256k ogg vorbis (plus a couple of mp3's
d:\media\store\pictures         - approx 200 8mb jpg's
d:\media\store\audio books        - 20 or so mp3's low bit rate
d:\media\coverArt

(plugins installed - wmp9
Apple Quicktime
Real Player)

When I try to import memort usage goes _mad_... topping out around 930MB when at the 3000th item being imported and erroring with "Out of Memory". Clicking ok then closes media centre and releases the memory.

Media Center 11.1.103 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Centaur Unknown 991 MHz MMX / Memory: Total - 490 MB, Free - 220 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: TEAC     DW-224E-A          Addr: 1:0:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

[JimH]

Did you check the thread I mentioned above?

Disk drive problems can cause similar failures.  Updating drivers has worked for some.

Is D: a local drive?  Anything unusual about it?

What happens if you import with Explorer?  Right click on a single directory of a small number of files, choose Media Center, then Import.

[richard.e.morton]

Hi Jim,

Thanks for the fast response...

I reviewed the thread and the mentioned threads from there, I can't find anything relevant. The drive is a local drive (single 250Gb maxtor drive with two partitions C: and D:)

I have just updated to 11.1.104 and tried again, same failure, in addition I then freed Windows to manage the page file size itself... Memory usage still went nuts, by the time it had imported all 17000 files it had memory usage reported in task manager of 1.78GB, after that it went to "fixing broken links", whatever that means - especially as this was a new MC library db. It then crashed with "out of memory"...

The import seems to be completed in several sections:
Searching for Files / Found Files
Adding to Library
Fixing Broken Links

It is the first stage that uses _lots_ of memory, the second and third still consumes memory, but not at the astronomical rate of the first stage.


When I import just a few files (a couple of hundred) all goes well - although memory usage does go up by about 30MB. The memory used is not associated to media center in the task manager processes though.

So basically, unless I import my files in small sections...

I can turn logging on and send these over if that would help

Regards

Richard

[JimH]

Try importing everything but ogg.  It's possible there is a plug-in problem.

[richard.e.morton]

Hi Jim,

Update:

While still importing ogg.

I was wrong about task manager not attributing the memory to MC. It is attributed under "VM Size".

When I import all then cancel after say 5000, then repeat all works. Not ideal but it works...

I don't have enough mp3's to test on only about 3000 which isn't a fair test! (but it imported them fine, still used an increasing amount of memory. 542MB total and 386MB for VM Attributed to MC with just 3700 files so I guess you have the same problem here as well.)

HTH - if I can be more help, please just say!

Rich