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Author Topic: Subscription Problem  (Read 1834 times)

tmarnik

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Subscription Problem
« on: April 06, 2009, 09:40:43 am »
I upgraded my subscription to Portable before I realized that it wouldn't work with my iPod.  I immediately switced it back to Standard, but I now have the following three charges on my credit card:

$15.33
$12.99
$15.99

I can't find a customer service link to address these kinds of questions, so I'm posting here.

Also every time I go into my account profile to check the Change Subscription page, it is still set to Portable.

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JimH

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Re: Subscription Problem
« Reply #1 on: April 06, 2009, 10:10:53 am »
We'll find it and fix it.
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DarkPenguin

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Re: Subscription Problem
« Reply #2 on: April 06, 2009, 12:31:07 pm »
This is taking a bit to unravel.
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DarkPenguin

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Re: Subscription Problem
« Reply #3 on: April 06, 2009, 03:13:24 pm »
Should be fixed.
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