Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[jaquestati]

is there a way to tell which file is crashing Media Center during IMPORT ?

thanks

[Dirhael]

Your best bet is to enable logging (Help -> Logging -> Output to a log file).

[sch phase]

All well and good, but then do what with it, when I posted last week that MC14 was crashing on import for me, all I got was silence
here I think (maybe) is my log, but what does it mean?, also just to ask another question, I have fully uninstalled mc13 and mc14, and upon reinstall they both come back as registered copies, so does that mean they are not being unistalled properly  ?

Media Center; Version: 14.0.29; Types: 16383
0022183: 5240: General: Starting logging: Date: 14/07/2009 00:06
0022183: 5240: General: Log Reset: Logging reset
0003463: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0004945: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0005491: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0005507: 5240: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files (x86)\J River\Media Center 14\Data\Default Resources\FileAssociations.xml
0005507: 5240: Reader: CLocalReader::Close: Closing: C:\Program Files (x86)\J River\Media Center 14\Data\Default Resources\FileAssociations.xml
0014305: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014321: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014633: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014649: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015132: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015148: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015179: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015179: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015210: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015210: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015257: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015257: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015288: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015288: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015335: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015335: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015366: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015366: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015413: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015413: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015444: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015444: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015475: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015491: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015522: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015522: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015553: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015569: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015600: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015600: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015631: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015647: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015678: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015678: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015709: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015709: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015756: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015756: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015787: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015787: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015834: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015834: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015865: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015865: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015959: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0016068: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0016084: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled

[jaquestati]

yea the log seems to offer no clues that i can understand... (i should be looking at the last few lines right??)

[jaquestati]

hmmmm finally figured it out via the logs
ITS PSD photoshop files that have been crashing it
FYI anyone havin similar import/crash problems

[Matt]

hmmmm finally figured it out via the logs
ITS PSD photoshop files that have been crashing it
FYI anyone havin similar import/crash problems

Please send a copy of the PSD file that causes the crash to matt at jriver dot com.

Version 14 added support for PSD files, and we're still working out some kinks.

Thanks.

[jaquestati]

oops ok....i'll have to re-add that folder and look at the log again..  

[maid]

Hello,

I am having crashing problems also but I do not have any PSD files.

Anyone have any ideas.

sorry wrong area. please ignore