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Author Topic: Credit Card Data Changed  (Read 882 times)

gottwavo

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Credit Card Data Changed
« on: November 22, 2009, 04:35:23 pm »

My credit card data has changed. Since then (at least it looks like) I can not purchase albums or tracks anymore. I hope you still can deduct my monthly subscription charge. Anything I can do or have done wrong? Can you help?
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Matt

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Re: Credit Card Data Changed
« Reply #1 on: November 23, 2009, 08:43:43 am »

While in the Performer Store of the player, click the 'Account' button at the top right and pick 'Update Billing Information'.

Thanks.
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Matt Ashland, JRiver Media Center

gottwavo

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Re: Credit Card Data Changed
« Reply #2 on: November 24, 2009, 09:47:52 am »

That's what I did many times  :'(. I have been asked to enter valid credit card data, entered my new credit crad numer etc. and then tried to pay a download.

I am getting this error:



What now?
I only hope you can charge my next monthly payment ...  >:(

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