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Author Topic: Runtime Error during export to itunes & iphone  (Read 1624 times)

ChrisRainman

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Runtime Error during export to itunes & iphone
« on: July 01, 2010, 05:45:55 pm »

I tried several times to upload tracks to my iphone using the new ability of MC15 in menu file-export...

The itunes SDK loads correctly, I see the option to check whether to upload into itunes and/or to my iphone. I check iphone and press OK.

Then a runtime error message pops-up of visual c++ pops-up!

I tried with MC15.68 and iphone 4G, OS 4, itunes 9.2
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mgb

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Re: Runtime Error during export to itunes & iphone
« Reply #1 on: July 09, 2010, 07:20:09 pm »

I get the same result on WinXP running MC 15.0.70.0, an iphone 3GS running iOS 4.0, and itunes 9.2.0.61

After starting the export, iTunes pops up and Media Center crashes.  The Event Viewer shows:

Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      7/9/2010
Time:      6:12:52 PM
User:      N/A
Computer:   XXXXXXXX
Description:
Faulting application media center 15.exe, version 15.0.70.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 65 64   ure  med
0018: 69 61 20 63 65 6e 74 65   ia cente
0020: 72 20 31 35 2e 65 78 65   r 15.exe
0028: 20 31 35 2e 30 2e 37 30    15.0.70
0030: 2e 30 20 69 6e 20 6b 65   .0 in ke
0038: 72 6e 65 6c 33 32 2e 64   rnel32.d
0040: 6c 6c 20 35 2e 31 2e 32   ll 5.1.2
0048: 36 30 30 2e 33 35 34 31   600.3541
0050: 20 61 74 20 6f 66 66 73    at offs
0058: 65 74 20 30 30 30 31 32   et 00012
0060: 61 36 62 0d 0a            a6b..  


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Denise.Drummond

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Re: Runtime Error during export to itunes & iphone
« Reply #2 on: October 05, 2010, 02:53:33 am »

Hi -

I'm runnng MC 15.0.95 over Vista SP1. I installed iTunes 10.0.1.22 after installing MC and connected my iPhone 3G (running iOS4).

At the first attempt to export a playlist from MC to iTunes (File > Export to iTunes & iPhone), I also recieved a runtime error about VisualC++ SDK, and it shut down MC.

However, I did 2 things which may have resolved the problem:

1) rebooted my laptop (I had not rebooted after installing iTunes)
2) Checked (activated) the iTunes option "Manually manage music and videos" for the connected iPhone.

Now I have no problem at all to export from MC to iTunes. Thanks J River!

(PS: I hate iTunes)
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Matt

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Re: Runtime Error during export to itunes & iphone
« Reply #3 on: October 05, 2010, 08:03:37 am »

Please try MC 15.0.125 from here:
http://yabb.jriver.com/interact/index.php?board=19.0

Thanks, and let us know what you find.
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Matt Ashland, JRiver Media Center
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