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[Constant in]

Hi
i have issue with licence restore.

when i input licence - I get a notification that "there is a problem restoring the licence". Details - problem communicating with licence centre.

how to solve it?

thank you!

[JimH]

Mac and PC are separate.

Please read this:
http://wiki.jriver.com/index.php/Restoring_a_License

Make sure you have the right version installed.

[Constant in]

I haven't found the answer in your link.

I have MC 18 for MAC.
and just today retrieved the code for the version.

i can't open the MJR file - i get a window saying "The application Packageinstaller.app can't be opened - 10810"

When I enter the code - I get the same I wrote in the 1st topic

please advice

[jxo]

Jim:  I am a happy user of JRiver on PC.  I'd like to install it on a Mac.  Will I need to purchase the software again as if buying for the first time?

[Matt]

Jim:  I am a happy user of JRiver on PC.  I'd like to install it on a Mac.  Will I need to purchase the software again as if buying for the first time?

PC and Mac have separate licenses.

[jxo]

Meaning totally separate purchases?   any discount for having previously bought the PC version?    thanks

[Matt]

It's a separate purchase.  Before you cry wolf, it was a huge huge huge undertaking to port MC.  We're trying to be fair, but also get something for the incredible development effort.

[jxo]

No wolf!  I love the product and happy to purchase for the Mac.

[Constant in]

i bought separate licenses for MC 18 for Mac and MC 19 for Windows and I don't mistake on put them into the registration line.
Also I get many emails with restoring instead of 1 email and when I put it in I get answer which I wrote above - "problem restring the licence", details - problem communicating with the licence server.

[JimH]

Update to the latest version available for the major version you have.  See the posts near the top of the board for that major version.