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Author Topic: Problem restoring license  (Read 682 times)

Bill

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Problem restoring license
« on: April 17, 2002, 04:36:39 pm »
I bought MJ on 01/17/2002 (paid $24.98 with my credit card) and later downloaded the bete version 8.?? Somehow my copy of MJ 8.?? got corrupted. I removed MJ using Add/Remove, downloaded the version 7.2.280.

When I tried to restore my license, it didn't work. I got a message "Media Jukebox was unable to determine product name from the license". My .RRG file is named "MediaJukebox8.RRG". I copied this file and renamed it "MediaJukebox7.RRG" and tried to restore again. This time I didn't get the same message. However, when I try to use the Media View feature I get the message saying that I am in my 30-day trial period; i.e, the license restoration didn't work either.

What should I do to restore my license?

Thanks,

Bill
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JimH

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RE:Problem restoring license
« Reply #1 on: April 17, 2002, 05:24:45 pm »
That license will work with 8.0 only.  But if you bought 7.0, the name should be MediaJukebox7.rrg.
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Jim Hillegass
JRiver Media Center / Media Jukebox

Charlemagne 8

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RE:Problem restoring license
« Reply #2 on: April 17, 2002, 05:33:41 pm »
Bill,
Download the latest Beta. The *8.rrg should work on it. Look forward, not backward.
CVIII
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KingSparta

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RE:Problem restoring license
« Reply #3 on: April 17, 2002, 05:50:28 pm »
Amazing.
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