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Author Topic: Registration  (Read 743 times)

jasy

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Registration
« on: November 15, 2013, 02:42:07 pm »
You didn't send the initialization code for 30 minutes so I started my new copies of MC 19 using the registration code.  Now I find that I have lost two copies.  Please restore the copies (that I used per your instructions on your web site) to my account.

Also, why do I have to send a public message to get some simple customer service on my account.  Please provide a more convenient method of customer service as this took about 30 minutes to do.

Jasy
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Matt

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Re: Registration
« Reply #1 on: November 15, 2013, 02:44:06 pm »
Welcome, and thanks for the purchase.

If you run out of restores in a year, post here and we'll reset you.  It's rare to run out since you get many a year.
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Matt Ashland, JRiver Media Center
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