I work with the biggest bunch of computer illiterate people you'll ever see. So I can definitely appreciate the idea that backing up a license file may be tricky.
But in all seriousness... there's only so much JRiver can do to make it easy. For instance... if a person can save a file (Word document, MS Paint picture) they should be able to backup their license.
Saving a file : File -> Save -> Pick your location.
Backing up RRG: Help -> Backup License -> Pick your location.
Except for the actual menu choices, the process is identical, right down to the number of clicks.
If you use your PC to manage your finances, checkbook, 401K, etc., you need to back that data up. If you don't, you could lose it. But if you do, you suffer the same problems that Alonso detailed above, right down to the sensitive data being exposed part. Do people view that as aggravating as well? Or do we just avoid using our PC's in that manner because of these issues?
It's just data. And it's really no different than the music that's on your PC, your libraries, your email, etc. It's all data, some of it has more sensitive data in it than others, and it all needs to be backed up.
I'm really not trying to be obtuse about this. I just don't see why it's such a big problem when MJ gives you one more tiny piece of data that needs to be dealt with the same way all of the other data on your PC needs to be dealt with.