INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC21 crash [Solved -- Bad files?]  (Read 2526 times)

blgentry

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 8014
MC21 crash [Solved -- Bad files?]
« on: November 17, 2015, 09:35:17 am »

In this thread, wim stolk reported JRiver MC21 crashing:

http://yabb.jriver.com/interact/index.php?topic=101184.msg703441#msg703441

I've read through the log file a little and it looks like it's failing to build a thumbnail one or more image files.  Specifically:

BuildThumbnails: Building: /Users/wimstolk/Pictures/jol duitse wadden.psd
0040158: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Start
0040158: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Filename: /Users/wimstolk/Pictures/jol duitse wadden.psd
0040158: 6508544: Database: CThumbnailsDatabase::AddThumbnail: Start
0040571: 6508544: Database: CThumbnailsDatabase::AddThumbnail: Finish (412 ms)
0040571: 6508544: General: CThumbnailCacheInfo::CreateThumbnail: Finish (412 ms)
0040581: 6508544: Import: BuildThumbnails: Building: /Users/wimstolk/Pictures/kadobon lavie.tif

Neither of those files appear to finish.  I would move them to a directory that MC can't see and see what happens.


Brian.
Logged

wim stolk

  • Recent member
  • *
  • Posts: 18
Re: wim stolk MC21 crash
« Reply #1 on: November 17, 2015, 10:25:51 am »

I have moved those 2 files to another directory. AND IT WORKED !!!! for the first time I could run mc 21. :) :)
it is still running for 20 minutes now. and the sound compared to mc20 seems to be improved as well.

Thanks


Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: wim stolk MC21 crash
« Reply #2 on: November 17, 2015, 10:29:46 am »

Could you mail me a copy of those two files?  I'm matt at jriver dot com.

Thank you!
Logged
Matt Ashland, JRiver Media Center

wim stolk

  • Recent member
  • *
  • Posts: 18
Re: MC21 crash [Solved -- Bad files?]
« Reply #3 on: November 18, 2015, 08:52:27 am »

Dear Matt
I wil send them to you by dropbox
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: MC21 crash [Solved -- Bad files?]
« Reply #4 on: November 18, 2015, 10:52:16 am »

We can reproduce the crash importing on a Mac, so hopefully John will be able to find the fix.

Thanks for the files.
Logged
Matt Ashland, JRiver Media Center
Pages: [1]   Go Up