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Author Topic: [REQ] Failure reporting  (Read 2544 times)

kstuart

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[REQ] Failure reporting
« on: March 24, 2016, 04:47:40 pm »

Please implement some sort of Failure Reporting.

For example, over the past 24 hours, several programs failed to record due to lack of disk space.   But JRiver MC continued to play audio files and video files as if nothing had happened.

So, there needs to either be one (or both):

* Popup Dialog warning (such as MC uses for FAR less important events)
* Simple Email to user-supplied email address

Thanks !

RoderickGI

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Re: [REQ] Failure reporting
« Reply #1 on: March 24, 2016, 06:19:15 pm »

Plus a separate, and easily human readable, log of TV activities, including EPG loading, Recording Rule creation and modification, including setting a recording via the Guide, TV recording, and maybe even metadata updates for TV (at least the reporting of attempts to "Get TV & Movie Info" and their result, so we can see if MC is trying to get the data).

Selectable levels of logging, with the ability to turn on and off logging for specific areas. Plus the email option.

I don't much like popup dialogues for this sort of reporting, because when you see them is when you sit down to watch something, and there may be many. Not good for WAF. So if popups are used, they need to be able to be turned off. Timing out popups is not a solution, because that just means that the message almost never gets seen anyway. Some sort of indication that there are unviewed error messages in a log on both Standard and Theatre Views would be necessary I suspect. Like a new, temporary menu item in both cases, perhaps coloured. "You have messages" type of thing.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

greynolds

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Re: [REQ] Failure reporting
« Reply #2 on: March 24, 2016, 10:16:59 pm »

I definitely like the idea of getting email alerts for some types of problems as that could aid in resolving the problem and being able to still record the program.

Having easy access (hopefully from TheaterView too; not just in standard view) to a log that shows TV recording activity would be great too.  Something along the lines of the Windows Media Center "history" feature which shows recordings that succeeded (including start and end times, what tuner was used, etc.), recordings that failed (and some sort of explanation as to why, though the reasons aren't always exactly decipherable), and recordings that were deleted by the user.
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kstuart

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Re: [REQ] Failure reporting
« Reply #3 on: March 29, 2016, 12:09:00 pm »

Here's another requester:

I forgot one:
Let's say 3.5... TV Recording log detailing recording failures or recording conflicts.
(Unable to tune the channel, crash, no cards available to record etc..)

kstuart

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Re: [REQ] Failure reporting
« Reply #4 on: April 06, 2016, 11:20:56 pm »

Bumping for possible Official comment on this issue ?  Thanks !
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