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Author Topic: Recent Upgrade of Media 21 on MAC 10.6.8 - Application Now Will Not Open  (Read 2028 times)

johovey

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Recent Upgrade of Media 21 on MAC 10.6.8 - Application Now Will Not Open
« on: May 05, 2016, 03:38:09 pm »
Went to open Media 21 on my MAC and it sent an updgrade which I did. Now when I try to launch the application I get a BLACK box with a white text that says "ok" but when I click it quits the application. I purchased this a few weeks back and this is the first upgrade. I tried reinstalling from scratch but nothing. Any help out there as I have no access to it now.
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Awesome Donkey

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Re: Recent Upgrade of Media 21 on MAC 10.6.8 - Application Now Will Not Open
« Reply #1 on: May 05, 2016, 03:58:55 pm »
It's this issue: http://yabb.jriver.com/interact/index.php?topic=104629.0

They're working on a solution but in the meantime you can downgrade to build 21.0.55 and it'll work again.
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johovey

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Re: Recent Upgrade of Media 21 on MAC 10.6.8 - Application Now Will Not Open
« Reply #2 on: May 05, 2016, 04:02:17 pm »
Thank you ... yeah, I finally saw that thread and realized I had to downgrade. Appreciate the quick response!
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