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Author Topic: Problem to install the MC22 file.  (Read 5065 times)

Maglu

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Problem to install the MC22 file.
« on: May 25, 2016, 03:00:17 pm »
Problem to install the MC22 file.

I got the MC22. But when I try to run the program "Media Center22 Windows-34452.mjr" it displays the following error:

"The Following module has failed to load:
c: \ Program Files (x86) \ J River \ Modia Center 20 \ PackageInstaller.exe ".

The curious thing is that I have already intalled the MC21 on the machine.

I tried to uninstall the MC20, and the following error occurred:

"There was a problem at startup
C: \ Users \ maglu_000 \ AppData \ Local \ Temp \ JRMediaUninstall.dll "


Any suggestion?
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JimH

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Re: Problem to install the MC22 file.
« Reply #1 on: May 25, 2016, 03:04:42 pm »
Try installing MC21 again and running it first.

Then read this:
http://wiki.jriver.com/index.php/Restoring_a_License

This could also be a problem with antivirus or similar.
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Maglu

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Re: Problem to install the MC22 file.
« Reply #2 on: May 25, 2016, 04:14:05 pm »
Thank you.
Any idea how I can uninstall the MC20?
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Awesome Donkey

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Re: Problem to install the MC22 file.
« Reply #3 on: May 25, 2016, 04:41:43 pm »
Well, I'd try reinstalling MC 20's last build from here: http://files.jriver.com/mediacenter/channels/v20/latest/MediaCenter200132.exe

After reinstalling, try uninstalling again and see if that works for you. :)
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JimH

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Re: Problem to install the MC22 file.
« Reply #4 on: May 25, 2016, 04:41:54 pm »
You could install it again, then uninstall.  See "Old Versions" on our wiki.
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~OHM~

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Re: Problem to install the MC22 file.
« Reply #5 on: May 25, 2016, 07:23:49 pm »
Are you guys sure Maglu is not thinking the .mjr file is not MC22 app?
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Maglu

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Re: Problem to install the MC22 file.
« Reply #6 on: May 27, 2016, 10:20:38 am »
Quote from: Awesome Donkey on May 25, 2016, 04:41:43 pm
Well, I'd try reinstalling MC 20's last build from here: http://files.jriver.com/mediacenter/channels/v20/latest/MediaCenter200132.exe

After reinstalling, try uninstalling again and see if that works for you. :)

I've tried reinstalling the MC20, stop after uninstall. But gives the following problem:

"Please que Ensure the file 'C: \ Program Files (x86) \ J River \ Media Center 20 \ JRTools.dll' is not in use".

I have JRiver on three computers, the problem only occur in two that have the MC20 installed and is exatamante the same way.

In the end, when you leave the version of the MC22, will install and ask for new key. I hope you get it.

Thanks for listening.
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