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[edorr]

I have been using JRiver for years without problems. I was on version 20 and all of a sudden my video files starting crashing the program. I upgraded to 22 and same problem. It may be a hardware problem on my PC but I would not know how to troubleshoot it. Video plays fine in my browser.

Any suggestions how to troubleshoot / fix this? I run Windows 10 and use motherboard HDMI for video.

[JimH]

Are you using NVidia hardware?  There was a report about a problem with the most recent driver.

[algol]

Problem with video here too - madVR crashes on video including TV.  Sometimes the video will start and run until I mouse to bring up the playback controls, other times is will not start, just get audio black screen and then the madVR crash message.   Was working fine yesterday.  Today I got both a windows 10 update and a JRiver update so could be one of them.  I am using AMD video card.

Update:  If I change to Red October Standard it is working, crashes are on HQ.  No changes in settings from when it was working reliably.

[edorr]

Switching to red october standard solves the problem. Crazy stuff. Maybe a windows update. Thanks. At least I'm back in business.

[CountryBumkin]

Problem with video here too - MadVR crashes on video including TV.  Sometimes the video will start and run until I mouse to bring up the playback controls, other times is will not start, just get audio black screen and then the MadVR crash message.   Was working fine yesterday.  Today I got both a windows 10 update and a J River update so could be one of them.  I am using AMD video card.

Update:  If I change to Red October Standard it is working, crashes are on HQ.  No changes in settings from when it was working reliably.

see this link for AMD users https://www.reddit.com/r/Amd/comments/52uxn6/psa_use_dx11_in_madvr_to_prevent_hangscrashes_on/