INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Oops double charge  (Read 1714 times)

OGoldin

  • Member
  • *
  • Posts: 2
Oops double charge
« on: January 18, 2017, 03:24:50 pm »

Never order anything online when you have the flu!

In spite of your warning, I double clicked when purchasing your software, and my credit card has been charged twice.

Discover card lists both purchases as pending.

My email is Owen.Goldin@Marquette.edu

I don't wish to give you my receipts here as this is a public forum.  You don't seem to have a regular email address for this sort of thing!!

Please advise.  The easiest option would be to let me know which registration code has been voided, and to refund one of the charges for the registration fee

thank you
Logged

OGoldin

  • Member
  • *
  • Posts: 2
Re: Oops double charge
« Reply #1 on: January 18, 2017, 04:00:19 pm »

it's actually version 22 that I double purchased.  hoping that a response will still come from this message
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71354
  • Where did I put my teeth?
Re: Oops double charge
« Reply #2 on: January 18, 2017, 05:51:46 pm »

Please send details (but not your credit card) to deanna at jriver.
Logged

Deanna

  • Junior Woodchuck
  • **
  • Posts: 99
  • Change this by choosing profile
Re: Oops double charge
« Reply #3 on: January 19, 2017, 08:12:07 am »

I will take care of this.
Deanna
Logged
Pages: [1]   Go Up