INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: EPG Guide not loading automatically  (Read 4868 times)

tony ferrier

  • Recent member
  • *
  • Posts: 32
EPG Guide not loading automatically
« on: May 06, 2017, 03:07:12 am »
I use webgrab ++ to get the TV guide then import the file, this has been working scheduled at 02.00 every morning for years. a recent update I think has stopped this working, when I run through manually it loads fine. its like the overnight run isn't triggering? have tried deleting and adding again without luck.
Any thoughts? I am running the latest version.
Logged

astromo

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 2239
Re: EPG Guide not loading automatically
« Reply #1 on: May 07, 2017, 10:16:01 pm »
Which part of the world are you based?

I'm not familiar with Webgrab Plus but if you let us know where you're located, then a proven alternative could work for you.
Logged
MC31, Win10 x64, HD-Plex H5 Gen2 Case, HD-Plex 400W Hi-Fi DC-ATX / AC-DC PSU, Gigabyte Z370 ULTRA Gaming 2.0 MoBo, Intel Core i7 8700 CPU, 4x8GB GSkill DDR4 RAM, Schiit Modi Multibit DAC, Freya Pre, Nelson Pass Aleph J DIY Clone, Ascension Timberwolf 8893BSRTL Speakers, BJC 5T00UP cables, DVB-T Tuner HDHR5-4DT

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10874
  • Dogs of the world unite!
Re: EPG Guide not loading automatically
« Reply #2 on: May 08, 2017, 08:26:05 am »
If I understand you correctly, you use webgrab++ to download guide data and then use XMLTV option to import the xmltv file into MC.

Since it worked previously, it is puzzling why it stopped working.  Have you checked that all appropriate checkboxes are checked on Schedule Guide Reloading window?  Do you have any TV recordings scheduled for the time when EPG is to update?
Logged
Yaobing Deng, JRiver Media Center

Castius

  • Citizen of the Universe
  • *****
  • Posts: 562
Re: EPG Guide not loading automatically
« Reply #3 on: May 10, 2017, 04:59:56 am »
Looks like i had the same problem.
I had no recording since sunday. So i looked and saw no program data.
Ran load program data manually and it worked.

I run a .bat to get zap2xml.
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10874
  • Dogs of the world unite!
Re: EPG Guide not loading automatically
« Reply #4 on: May 10, 2017, 11:01:26 am »
Do you see any background EPG loading entries in "TV Logs"?
Logged
Yaobing Deng, JRiver Media Center

RoderickGI

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 8186
Re: EPG Guide not loading automatically
« Reply #5 on: May 10, 2017, 06:39:43 pm »
MC just uses a dynamically created Windows Scheduled Task in the background doesn't it Yaobing?

Sometimes those tasks can get stuck. I've never found a good reason for that happening.

However, a reboot of the PC usually fixes it. Next time you see the problem in MC, just try rebooting the PC. If your HTPC is like mine, it doesn't get rebooted very often.
Logged
What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71470
  • Where did I put my teeth?
Re: EPG Guide not loading automatically
« Reply #6 on: May 10, 2017, 06:53:11 pm »
Yaobing,
If we ask for an EPG update, what happens if it doesn't complete?  Should we add a timeout?

Thanks,

Jim
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10874
  • Dogs of the world unite!
Re: EPG Guide not loading automatically
« Reply #7 on: May 10, 2017, 07:07:56 pm »
Quote from: RoderickGI on May 10, 2017, 06:39:43 pm
MC just uses a dynamically created Windows Scheduled Task in the background doesn't it Yaobing?


EPG tags on TV recording poll timer.  We do not create a Windows task.

Quote from: JimH on May 10, 2017, 06:53:11 pm

If we ask for an EPG update, what happens if it doesn't complete?  Should we add a timeout?

We do have a time-out, especially for Internet EPG.  In fact it is part of user configuration for XMLTV option.
Logged
Yaobing Deng, JRiver Media Center

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71470
  • Where did I put my teeth?
Re: EPG Guide not loading automatically
« Reply #8 on: May 10, 2017, 07:48:15 pm »
Thanks.
Logged

Castius

  • Citizen of the Universe
  • *****
  • Posts: 562
Re: EPG Guide not loading automatically
« Reply #9 on: May 11, 2017, 05:42:41 am »
Last epg update in the tv log is 04/30/2017
No log if it being done manually. It does take a long time. But i can't edit my current timeout.
I'll have to make a new one to test.
Logged

Castius

  • Citizen of the Universe
  • *****
  • Posts: 562
Re: EPG Guide not loading automatically
« Reply #10 on: May 11, 2017, 05:48:21 am »
ok so if i hit add and use the same info. It does not add it may edits it. But i can't see the timeout setting in the "load epg data windows".
So it's hard to know if it did anything.
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10874
  • Dogs of the world unite!
Re: EPG Guide not loading automatically
« Reply #11 on: May 11, 2017, 07:50:40 am »
It definitely is not due to time-out. 

I am now seeing it on my computer.  My EPG has not updated since last morning, and I set it to update every 8 hours.  So it missed 4 pm and 12 am updates and probably will miss the next 8 am update.

Go to "Show status" in TV view.  What is the state of each tuner?  Do you see any that says "Undefined"?  If so, are those tuners "OpenCable" (CableCARD) tuners?
Logged
Yaobing Deng, JRiver Media Center

tony ferrier

  • Recent member
  • *
  • Posts: 32
Re: EPG Guide not loading automatically
« Reply #12 on: May 12, 2017, 11:53:06 am »
Not sure what happened here, maybe an update?
I ended up deleting the EPG profile and adding a new one exactly the same and its now working on the schedule.
Logged

Castius

  • Citizen of the Universe
  • *****
  • Posts: 562
Re: EPG Guide not loading automatically
« Reply #13 on: May 13, 2017, 01:28:04 am »
The TV tuner does say "Undefined" and yes it is a cablecard. (HDHomeRun prime)
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10874
  • Dogs of the world unite!
Re: EPG Guide not loading automatically
« Reply #14 on: May 13, 2017, 08:09:20 am »
Two seemingly unrelated issues are likely to be caused by the same bug which has been fixed.

Look here for a temporary solution:

https://yabb.jriver.com/interact/index.php/topic,101759.msg764643.html#msg764643

Logged
Yaobing Deng, JRiver Media Center
Pages: [1]   Go Up
« previous next »