INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: License Registration  (Read 2823 times)

jpcoman58

  • Member
  • *
  • Posts: 2
License Registration
« on: March 31, 2018, 11:38:17 am »
I bought a master license with paypal. I installed the trial. Now I'm trying to register my license. I got an email with the license information. It wouldn't take it. Then I tried the paypal registration number on the paypal page. Neither will be accepted How do I register my license on my Mac?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: License Registration
« Reply #1 on: March 31, 2018, 01:36:43 pm »
Thanks for your purchase.  Here's how to restore:
https://wiki.jriver.com/index.php/Restoring_a_License

Make sure you have MC 23.0.102 or higher installed.
Logged

jpcoman58

  • Member
  • *
  • Posts: 2
Re: License Registration
« Reply #2 on: March 31, 2018, 05:37:27 pm »
That still didn't work. All of the instruction state PC not Mac. I don't know if that's the issue. Saved the file, tried opening, still doesn't show registered. Still doesn't recognize the registration code. I've tried the code that I received in the email and the paypal one. Still nothing. The install key doesn't work either. This is my last trial date and frustrated. Any additional help would be appreciated.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: License Registration
« Reply #3 on: March 31, 2018, 06:53:50 pm »
Did you install MC 23.0.102 or higher?

Are you using copy and paste?
Logged
Pages: [1]   Go Up
« previous next »