INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC24 won't start (macOS High Sierra 10.13.6)  (Read 1377 times)

bodiebill

  • Junior Woodchuck
  • **
  • Posts: 82
MC24 won't start (macOS High Sierra 10.13.6)
« on: September 01, 2018, 04:44:08 pm »

Since yesterday, MC24 won't start on my iMac with macOS High Sierra 10.13.6. The MC icon just bounces for 45 secs and then halts with 'app not responding'. I un- and re-installed it, but to no avail. I cannot activate or check logging as I cannot enter the program, but when I start with the terminal I see a bunch of warnings like:
objc[2549]: Class JRNSView is implemented in both /Applications/Media Center 24.app/Contents/MacOS/./Media Center 24 (0x107979070) and /Applications/Media Center 24.app/Contents/MacOS/./libJRDisc.dylib (0x10d6fd7e0). One of the two will be used. Which one is undefined.
MC23 runs without problems. Any advise?
Logged

bodiebill

  • Junior Woodchuck
  • **
  • Posts: 82
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #1 on: September 04, 2018, 02:00:00 am »

anyone? I'm stuck :-|
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #2 on: September 04, 2018, 05:40:44 am »

What version are you using?

24.0.45 is here:
https://yabb.jriver.com/interact/index.php/topic,116979.0.html
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 13875
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #3 on: September 04, 2018, 09:06:42 am »

Since yesterday, MC24 won't start on my iMac with macOS High Sierra 10.13.6. The MC icon just bounces for 45 secs and then halts with 'app not responding'. I un- and re-installed it, but to no avail. I cannot activate or check logging as I cannot enter the program, but when I start with the terminal I see a bunch of warnings like:
objc[2549]: Class JRNSView is implemented in both /Applications/Media Center 24.app/Contents/MacOS/./Media Center 24 (0x107979070) and /Applications/Media Center 24.app/Contents/MacOS/./libJRDisc.dylib (0x10d6fd7e0). One of the two will be used. Which one is undefined.
MC23 runs without problems. Any advise?
Also, those warnings are not important.
If you are running the current build Jim pointed out and it still doesn't work you should get a crash dump. Please attach that to a message here.
Logged

bodiebill

  • Junior Woodchuck
  • **
  • Posts: 82
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #4 on: September 05, 2018, 01:56:34 pm »

Thanks! I am indeed using 24.0.45. I tried again to un- and re-install. When starting MC24 it seemed to have crashed again, but I gave it more time and after 4 minutes the program finally opened. I then noticed that there was still a view with calculated fields that read the folder and file structure for the whole 5TB database. After removing that view, it seems to run ok, so fingers crossed...

By the way, where can I find the zip file with the crash dump?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #5 on: September 05, 2018, 02:20:02 pm »

When starting MC24 it seemed to have crashed again, but I gave it more time and after 4 minutes the program finally opened.
Good to hear you got it going.  That's a freeze, not a crash.

You could read about Logging on the wiki.
Logged

bodiebill

  • Junior Woodchuck
  • **
  • Posts: 82
Re: MC24 won't start (macOS High Sierra 10.13.6)
« Reply #6 on: September 05, 2018, 02:25:11 pm »

Thanks. I asked about the location of the crash dump file because MC24 did not seem to start at all anymore. But now that I am in, I can use the 'report' button in the logging section.
Logged
Pages: [1]   Go Up