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[MerlinWerks]

Cannot reach the login screen from the pix01 home page, "Page unavailable"

Getting an error from within MC23 when clicking the forgot password button, "check email and try again later"

Thanks

[~OHM~]

try a different browser..

can you log in here
https://pix01.jriver.com/

[MerlinWerks]

I have tried FF, IE and Chrome all with the same results on two different computers. IE at least tells me that the page is unavailable, FF and Chrome just give me page that says "Error" in plain text in the upper left corner.

That is the url i've been using.

Same thing with Safari on my phone.

[JimH]

It's https now, not http.  OHM's link works for me, but the login link on pix01 doesn't work.  We'll check it.  Thanks for reporting.

[MerlinWerks]

I can get to the page alright, it's the login that is not working.

Also trying to reset my pix01 password from within MC does not work either.

[bob]

It's being updated for more security. I'll post when the changes are complete.

[cncb]

I cannot seem to reset my password.  It's been at least 20 minutes and still no email (nothing in SPAM either).

[MerlinWerks]

I had to install MC24 for it to work.

[bob]

I cannot seem to reset my password.  It's been at least 20 minutes and still no email (nothing in SPAM either).

That server is quite busy at the moment, you should get it within an hour...

[cncb]

Thanks, I did get this eventually.  It seems to take a few hours for all operations on this server (at least yesterday).