INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: I am unable to purchase  (Read 563 times)

Andy1701

  • Recent member
  • *
  • Posts: 7
I am unable to purchase
« on: October 13, 2018, 10:49:39 am »
I have tried to purchase a windows licence and every time I submit the details I receive this message " Transaction failed. Please double check your information. If it's correct, please check with your credit card issuer" I have tried both Visa and Mastercard and have spend money both since trying to buy the licence it is not the cards and I have checked and rechecked the information so Why can I not buy the licence?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72448
  • Where did I put my teeth?
Re: I am unable to purchase
« Reply #1 on: October 13, 2018, 10:59:23 am »
Please ask your credit card company.  We don't receive any information if a card fails, other than the fact that it failed.

We might be able to tell you more on Monday, when the office is open again.
Logged

~OHM~

  • Citizen of the Universe
  • *****
  • Posts: 1825
  • "I Don't Play The Music The Music Plays Me"
Re: I am unable to purchase
« Reply #2 on: October 13, 2018, 01:56:29 pm »
Quote from: Andy1701 on October 13, 2018, 10:49:39 am
I have tried to purchase a windows licence and every time I submit the details I receive this message " Transaction failed. Please double check your information. If it's correct, please check with your credit card issuer" I have tried both Visa and Mastercard and have spend money both since trying to buy the licence it is not the cards and I have checked and rechecked the information so Why can I not buy the licence?
try a different web browser
Logged
“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”
Pages: [1]   Go Up
« previous next »