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Author Topic: Setup closes after extracting files  (Read 1216 times)

EltonLG

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Setup closes after extracting files
« on: December 28, 2018, 09:57:40 am »

My problem is exactly this, when I try to install the latest version, the setup extracts the files and then immediately closes. What could be wrong? Thanks.
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JimH

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Re: Setup closes after extracting files
« Reply #1 on: December 28, 2018, 10:31:46 am »

Probably antivirus.
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EltonLG

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Re: Setup closes after extracting files
« Reply #2 on: December 28, 2018, 01:50:56 pm »

I have Windows Defender disabled, no other antivurus installed.

After extracting the files, the first screen of the setup appears, but then closes immediately.
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JimH

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Re: Setup closes after extracting files
« Reply #3 on: December 28, 2018, 02:39:17 pm »

You're not running XP, are you?
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EltonLG

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Re: Setup closes after extracting files
« Reply #4 on: December 28, 2018, 03:11:22 pm »

No, Windows 10.  :-[
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JimH

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Re: Setup closes after extracting files
« Reply #5 on: December 28, 2018, 03:14:10 pm »

Are you using the build from our Download Page?
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swiv3d

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Re: Setup closes after extracting files
« Reply #6 on: December 28, 2018, 03:17:47 pm »

Use the details in this link to set up windows defender properly
https://yabb.jriver.com/interact/index.php/topic,114101.0.html

Also just make sure that you aren't trying to install a 64 bit version of MC onto a 32bit  version of windows.

It does look like windows defender is still at work on your system even though you think it is disabled. Setting the correct permissions for MC24 to work should solve your problems.
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EltonLG

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Re: Setup closes after extracting files
« Reply #7 on: December 29, 2018, 12:33:50 pm »

I discovered that after setup extracted the files, they were immediately deleted from the %temp% folder, I don't know why. Then I manually extracted using 7-Zip, and managed to install the program. Thanks anyway for all the help.
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