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Author Topic: pix01 Login\password recovery  (Read 1062 times)

MerlinWerks

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pix01 Login\password recovery
« on: September 14, 2018, 08:35:19 am »

Cannot reach the login screen from the pix01 home page, "Page unavailable"

Getting an error from within MC23 when clicking the forgot password button, "check email and try again later"

Thanks
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~OHM~

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Re: pix01 Login\password recovery
« Reply #1 on: September 14, 2018, 09:04:55 am »

try a different browser..

can you log in here
https://pix01.jriver.com/
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“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”

MerlinWerks

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Re: pix01 Login\password recovery
« Reply #2 on: September 14, 2018, 09:23:03 am »

I have tried FF, IE and Chrome all with the same results on two different computers. IE at least tells me that the page is unavailable, FF and Chrome just give me page that says "Error" in plain text in the upper left corner.

That is the url i've been using.

Same thing with Safari on my phone.

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JimH

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Re: pix01 Login\password recovery
« Reply #3 on: September 14, 2018, 09:39:21 am »

It's https now, not http.  OHM's link works for me, but the login link on pix01 doesn't work.  We'll check it.  Thanks for reporting.
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MerlinWerks

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Re: pix01 Login\password recovery
« Reply #4 on: September 14, 2018, 09:46:12 am »

I can get to the page alright, it's the login that is not working.

Also trying to reset my pix01 password from within MC does not work either.
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bob

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Re: pix01 Login\password recovery
« Reply #5 on: September 14, 2018, 10:54:28 am »

It's being updated for more security. I'll post when the changes are complete.
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cncb

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Re: pix01 Login\password recovery
« Reply #6 on: January 28, 2019, 02:16:05 pm »

I cannot seem to reset my password.  It's been at least 20 minutes and still no email (nothing in SPAM either).
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-Craig    MO 4Media remote and player:  Android/TV/Auto | iOS | Windows 10/UWP

MerlinWerks

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Re: pix01 Login\password recovery
« Reply #7 on: January 28, 2019, 02:28:29 pm »

I had to install MC24 for it to work.
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bob

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Re: pix01 Login\password recovery
« Reply #8 on: January 28, 2019, 02:34:05 pm »

I cannot seem to reset my password.  It's been at least 20 minutes and still no email (nothing in SPAM either).
That server is quite busy at the moment, you should get it within an hour...
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cncb

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Re: pix01 Login\password recovery
« Reply #9 on: January 29, 2019, 06:28:11 am »

Thanks, I did get this eventually.  It seems to take a few hours for all operations on this server (at least yesterday).
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-Craig    MO 4Media remote and player:  Android/TV/Auto | iOS | Windows 10/UWP
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