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Author Topic: Subtitles not shown  (Read 1668 times)

bergw

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Subtitles not shown
« on: February 09, 2019, 11:43:28 am »

I have a TV connected with DLNA and stream the (MP4) videos from JRemote. or a PC.
The subtitles are in .srt files and I configured JRiver so that it always displays subtitles.

When streaming on a PC (local) the subtitles are shown.
But when streaming from one to another zone the subtitles disappear.

When right clicking on the video screen there are no subtitles default shown, I have to browse and search the complete path.
Remark: This is not possible on the TV and JRemote, so I cannot get the subtitles.

What can be wrong ?


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bergw

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Re: Subtitles not shown
« Reply #1 on: February 09, 2019, 04:21:37 pm »

I  noticed that some movies do play with subtitles.
I have really no clue what can be wrong.
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RoderickGI

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Re: Subtitles not shown
« Reply #2 on: February 09, 2019, 06:50:32 pm »

Do you have the following setting ticked?

Options > Media Network > Add or Configure DLNA servers > (select your DLNA server name) > Advanced > Present Subtitle Resources

That would be required for sending Subtitles to your TV, but your TV would also need to be able to handle them. You will have to check that capability.
I believe it would also work if you are using JRemote as a DLNA Controller to send video from a MC Server (DLNA Server) to another MC instance (DLNA Renderer on another PC) or to your TV using DLNA.
If you are using a MC Server/Client connection, then the Client should be able to turn Subtitles on and off as required. In your case they should always be on, if you have the settings correct.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

bergw

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Re: Subtitles not shown
« Reply #3 on: February 10, 2019, 10:47:01 am »

Yes, I have the "Present Subtitle Resource" ticked on the MC server.
I checked the TV and this does display subtitles. The weird part is when staring on JRemote there are no subtitles on the JRemote tablet, but when sending from JRemote to the
TV in another configuration it sometimes shows the subtitles.  Unfortunatly I do not get the right configuration defined.
This also happens when from JRemote to an another PC in the network. When starting a video on the MC server there are subtitles.

So I am still in a guess.
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RoderickGI

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Re: Subtitles not shown
« Reply #4 on: February 10, 2019, 03:32:03 pm »

I'm afraid I have never used JRemote, so I can't say what it is capable of when viewing media directly.

But when used to select media from a MC Server and send it to a TV or other MC instance, subtitles should be sent as well, with your settings.

I guess you will have to work out exactly when it works, and when it doesn't, document that, and ask again on the forum. Someone may have answers.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner
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