INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: uninstall of old version  (Read 928 times)

ddow

  • Recent member
  • *
  • Posts: 8
uninstall of old version
« on: June 05, 2019, 04:59:33 pm »

Hello. I installed MC24 in September. I just noticed that MC21 is still hanging around. I tried to execute the uninstaller. It complains of being unable to load a skin "noire", reverting to default. X out of that; it then says "failed to load default skin, unable to continue Please Reinstall Media Center". It then brings up the "Help us improve" window but there is no way to submit the response.

How do I get rid of the old version? This is on Windows 7/64.

Thanks.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42029
  • Shoes gone again!
Re: uninstall of old version
« Reply #1 on: June 05, 2019, 06:08:26 pm »

Sorry about the problem.

Try reinstalling MC21 and then uninstall:
https://wiki.jriver.com/index.php/Old_Versions
Logged
Matt Ashland, JRiver Media Center

marko

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 8967
Re: uninstall of old version
« Reply #2 on: June 05, 2019, 11:36:31 pm »

Once you've done that, it would probably be a good idea to reinstall MC24 over the top of itself.

You won't lose anything, and it will reconnect internally anything that might have been unintentionally disconnected by the MC21 fly-by.

-marko

ddow

  • Recent member
  • *
  • Posts: 8
Re: uninstall of old version
« Reply #3 on: June 06, 2019, 02:12:14 pm »

Thanks, I'll try that.
Logged
Pages: [1]   Go Up