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Author Topic: Cannot Connect to Media Server w/ JRemote 3.29  (Read 720 times)

Afrosheen

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Cannot Connect to Media Server w/ JRemote 3.29
« on: July 24, 2019, 03:26:30 pm »

Hi,

I am no longer able to connect to my media library via JRemote 3.29 to my QNAP MC ver. 22.  I can connect with the macOS MC ver. 22 over the same port (52000), but not with JRemote.  I did not experience such issues before updating to JRemote 3.29.  I've attached my connection log below.  If there's a way to get ver. 3.28, please let me know.  I'm desperate to get access to my library back.  Thanks! 
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Scobie

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Re: Cannot Connect to Media Server w/ JRemote 3.29
« Reply #1 on: July 24, 2019, 06:07:37 pm »

looks like a authentication error, could you re enter your credentials?

Also I would edit that log file to redact your Access Key.
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Afrosheen

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Re: Cannot Connect to Media Server w/ JRemote 3.29
« Reply #2 on: July 24, 2019, 06:19:38 pm »

Thanks Scobie!!  While reentering my credentials didn't work, I turned it off completely, which allowed for access once again.  Huzzah!!   

It seems that on the new version the length on the timing out has been shortened.  Could this be amended to allow for a greater amount of time?  Thanks!! 
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