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Author Topic: Cannot install/launch MC 25 on macOS Majave 10.14.5  (Read 873 times)

The Muffin Man

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Cannot install/launch MC 25 on macOS Majave 10.14.5
« on: August 16, 2019, 11:44:51 am »

After mounting/copying MC 25 to the Applications folder.
I go to the Applications folder and click on MC 25.
The icon bounces a minute or so, then it is unresponsive.
Subsequent launches show a dialog, the background is black, and the title say Information.  The only button says OK.  I click OK (it goes away).  The dialog comes up again, I click OK (it goes away). Then nothing happens.
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JimH

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Re: Cannot install/launch MC 25 on macOS Majave 10.14.5
« Reply #1 on: August 16, 2019, 12:13:58 pm »

Did you run the file you downloaded?
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The Muffin Man

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Re: Cannot install/launch MC 25 on macOS Majave 10.14.5
« Reply #2 on: August 16, 2019, 12:41:52 pm »

Not sure what you mean.
I dragged MC to the Application folder, as shown in the mounted dmg.
I ran directly from the Application folder, it bounced for about a minute then became unresponsive.
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bob

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Re: Cannot install/launch MC 25 on macOS Majave 10.14.5
« Reply #3 on: August 16, 2019, 12:58:11 pm »

Not sure what you mean.
I dragged MC to the Application folder, as shown in the mounted dmg.
I ran directly from the Application folder, it bounced for about a minute then became unresponsive.
Was this a first run of MC? Spinner drive or SSD?
The first run of a new version can take a long time to get to initial state depending on if it needs to download libav and move it's files from the app into local user space especially on a spinner.
When you see that black box with the OK button it means MC was interrupted during the install, you'll probably need to remove MC's local application data folder.
You can run the terminal program (under Applications/Utilities) as the same user as you are trying to run MC as and do this (with MC NOT running):
Code: [Select]
rm -rf ~/Library/Application\ Support/J\ River/Media\ Center\ 25/*(copy and paste that so you don't make a mistake)
That will clear out all of your local MC data, library, etc.
You can then re-run MC25 and be patient while it rebuilds that data directory then if it's a first use, let it import or if it's an upgrade from an earlier version restore an old library and settings.

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The Muffin Man

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Re: Cannot install/launch MC 25 on macOS Majave 10.14.5
« Reply #4 on: August 16, 2019, 01:16:11 pm »

SSD Mac Pro (the trashcan fully spec-ed out)
I'll try again.
Thanks
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The Muffin Man

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Re: Cannot install/launch MC 25 on macOS Majave 10.14.5
« Reply #5 on: August 16, 2019, 01:45:01 pm »

Up and running.
Thanks.
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