INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Licence expired after windows 10 update  (Read 725 times)

lightprogrammer

  • Member
  • *
  • Posts: 3
Licence expired after windows 10 update
« on: August 22, 2019, 05:40:24 pm »

was listening to music this morning on my win 10 laptop that has had a working MC22 installation.
Windows decided to install updates after I rebooted the machine for other reasons and upon return of the desk top, I clicked on the MC22 icon only to be greeted by a "license has expired" message.
I manually typed it in and it said it was invalid.  I went back to my purchase email and copy & pasted it but same result.
So I tried to restore it by using the link in the email and it said it was successful but it was not.
Same issue.  Tried reinstalling. Same thing.
My Lic # works on the web links to restore but not in the software itself.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: Licence expired after windows 10 update
« Reply #1 on: August 22, 2019, 05:42:24 pm »

The version of MC must match the version of the license.  Here's more:

https://wiki.jriver.com/index.php/Restoring_a_License
Logged

lightprogrammer

  • Member
  • *
  • Posts: 3
Re: Licence expired after windows 10 update
« Reply #2 on: August 22, 2019, 05:43:29 pm »

IT DOES! I been using it for years
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: Licence expired after windows 10 update
« Reply #3 on: August 22, 2019, 06:15:41 pm »

Please read that topic carefully.
Logged

lightprogrammer

  • Member
  • *
  • Posts: 3
Re: Licence expired after windows 10 update
« Reply #4 on: August 22, 2019, 06:24:26 pm »

I don't have to.
I bought a 22 lic, I have 22 installed as it has been for years.
22 has been working for years.  I have reinstalled it a couple of times on new computers over the years. Restored fine.
This morning it was working fine. After a win update it doesn't work. This was one of those win updates that you have no choice in...
Logged

~OHM~

  • Citizen of the Universe
  • *****
  • Posts: 1825
  • "I Don't Play The Music The Music Plays Me"
Re: Licence expired after windows 10 update
« Reply #5 on: August 22, 2019, 07:26:48 pm »

did you get a    .mjr file in the new email today....if so download it and double click it and see what happens....
Logged
“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”
Pages: [1]   Go Up