Hello! I'm trying to share some videos with a friend who has an iPhone, but they can't get them to play. I'm guessing it's a file format issue and have tried converting several times with no luck. They are trying to access and play them using Panel on their iPhone 7. They can see all the files and can play my music files, but when they click on a video it opens a player but then just sits there with a blank screen. I usually save all my videos to MKV, but have tried converting a test file using Handbrake to Mp4 multiple times with no luck.
Pasted a copy of the MediaInfo on the latest conversion below hoping someone can maybe see what is keeping it from playing. Otherwise, is their a better option? If they install say VLC player on their iphone, would it be possible for it to access MC library and play the existing MKV files without having to convert? If so, how would I set that up in VLC?
FYI: In MC settings I have the following set:
Tools/Options/Media Network/Client Options= All three boxes checked, Audio Conversion=Convert if necessary & Encoder=MP3 High Bandwidth, Video Conversion=Original
Tools/Options/Media Network/add or configure DLNA servers/Video Mode=Original
MediaInfo from test file:
General
Complete name : D:\Video\Movies IV\Christopher Robin (2018)\Extras\A Movie is Made for Pooh_Test2.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/iso2/avc1/mp41)
File size : 106 MiB
Duration : 5 min 28 s
Overall bit rate : 2 711 kb/s
Encoded date : UTC 2019-10-11 15:24:07
Tagged date : UTC 2019-10-11 15:24:07
Writing application : HandBrake 1.2.2 2019022300
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 5 min 28 s
Bit rate : 2 543 kb/s
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.092
Stream size : 99.6 MiB (94%)
Writing library : x264 core 157 r2935 545de2f
Encoding settings : cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=21.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2019-10-11 15:24:07
Tagged date : UTC 2019-10-11 15:24:07
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 5 min 28 s
Bit rate mode : Constant
Bit rate : 160 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 6.27 MiB (6%)
Title : AAC 2.0
Language : English
Default : Yes
Alternate group : 1
Encoded date : UTC 2019-10-11 15:24:07
Tagged date : UTC 2019-10-11 15:24:07