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Author Topic: Crash while doing "Configuring Auto Import"  (Read 914 times)

freddie40

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Crash while doing "Configuring Auto Import"
« on: December 06, 2019, 11:47:36 am »

I get a crash when manually doing an Auto-Import under Yosemite and Catalina using JRiver 25.0.124 and 25.0.125.  Logs are attached.  I do not get a crash when manually doing an Auto-Import using 25.0.123.

Dave
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Crystal Clear Music Tweaked Mac Mini  /  Mountain Lion -> JRiver -> Ayre QB9 -> Bryston BP26DA -> Bryston 4BSST2 -> B&W 802Di | Transparent interconnects & Wire |  Crystal Clear Music Power Cords

blgentry

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Re: Crash while doing "Configuring Auto Import"
« Reply #1 on: December 06, 2019, 01:07:36 pm »

The logs you posted don't seem to be the ones that show the crash.

It's kind of counter intuitive but... in the ZIP file there's a file called "previous log.txt".  That's the one that will show the previous crash.

Brian.
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freddie40

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Re: Crash while doing "Configuring Auto Import"
« Reply #2 on: December 06, 2019, 10:49:29 pm »

OK, attached are what I think is correct.
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Crystal Clear Music Tweaked Mac Mini  /  Mountain Lion -> JRiver -> Ayre QB9 -> Bryston BP26DA -> Bryston 4BSST2 -> B&W 802Di | Transparent interconnects & Wire |  Crystal Clear Music Power Cords

blgentry

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Re: Crash while doing "Configuring Auto Import"
« Reply #3 on: December 07, 2019, 04:03:09 pm »

Those are unusual logs.  Looks almost like the software isn't fully installed or something.

The developers will know more about this than I do.

Brian.
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bob

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Re: Crash while doing "Configuring Auto Import"
« Reply #4 on: December 09, 2019, 10:34:29 am »

Those are unusual logs.  Looks almost like the software isn't fully installed or something.

The developers will know more about this than I do.

Brian.
Yes, that's pretty weird. It looks like it can't run package installer properly.
The machine probably needs an internet connection the first time package installer is run to verify the signature with Apple.
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freddie40

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Re: Crash while doing "Configuring Auto Import"
« Reply #5 on: December 09, 2019, 09:29:49 pm »

The machine is always connected to the internet.
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Crystal Clear Music Tweaked Mac Mini  /  Mountain Lion -> JRiver -> Ayre QB9 -> Bryston BP26DA -> Bryston 4BSST2 -> B&W 802Di | Transparent interconnects & Wire |  Crystal Clear Music Power Cords
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