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[MikeO]

Hi

I am getting a repetitive crash when updating tags

for example I have a 30 track 2 disc album , I have 3 Custom Tags >  Box Set, Disc Name, Disc Volume

As I bulk change the tag for all 30 tracks I get a waiting circle and MC crashes , it has happened 3 times in the last 5 mins. The Tags are partially updated

PC Is i7 16Gb RAM, Library & App on a 256 SSD - with nothing else running except MC and MC Server Music is stored on 4Tb HDD

This is build 26.0.15 Win 10 with all updates , the Music Drive is Excepted from Anti Virus

Any ideas , its a bit irritating

[JimH]

Double check antivirus.  Windows Defender?

[MikeO]

That Drive is excluded , the C:\ drive isn't  . I use a protected Working drive until i'm happy then copy to the main Music Library drive which is excluded

[MikeO]

Just checked , the main F Drive (Music Files) is excluded

I even had the Users appdata JRiver folder excluded for V 24 , I just excluded V 26

Unlikely to be that

[JimH]

What antivirus do you use?

[MikeO]

Windows Defender , nothing special

[MikeO]

Any more ideas , i did a little bit of editing yesterday and MC crashed repeatedly

I was editing a 10 disc set changing say 150 tags , it must have crahed 5 times

I have upgraded to 26.0.18 but not tested yet

[JimH]

Windows Defender , nothing special

Have you followed the instructions in the thread about it here?

[MikeO]

Where is here ? I assume you meant a link

[Awesome Donkey]

https://yabb.jriver.com/interact/index.php/topic,114101.0.html

[MikeO]

This can't be a Windows Defender problem because the drive I was working on is excluded from Windows Defender , all my Library File Drives are

[tij]

Do you let your media drives go to sleep?

[JimH]

Did you follow the instructions in the Windows Defender thread? 

Are you using MC 26.0.18?  It's at the top of this board.

[Awesome Donkey]

In addition to excluding the folder(s) your media files are in, you really should also exclude Media Center 26's folder/files as well.

In my own experience, Windows Defender (along with and other antivirus applications) can cause weird issues in MC, especially after a new, major MC version was just released. It may or may not happen to everyone, but I have noticed things in the not-too-distant past like Defender causing MC to lock up, and higher resource usage (I suspect Defender's engine is submitting MC's executable samples to Microsoft for additional scanning).

I do plan on redoing the Windows Defender tutorial at some point, since in the current tutorial I kinda went overboard excluding every file and folder, but I think it can be simplified to excluding just two folders.

[MikeO]

I have all appropriate folders excluded including The MC 26 folder in app data. Its been like this for literally year with adjustments for the Version specific folders

I have upgraded to 26.0.18 , but the issue I was experiencing was on 26.0.15

I am working on MC s we speak and so far I haven't had a crash maybe its fixed in this version ?

The release notes don't give any hints. My PC currently has very little running on it .

[MikeO]

There has been a Windows update today along with a Visual Studio update for Net Core , both are applied and the PC rebooted

I have a few things to do that similar to what was giving me grief yesterday , I'll keep you posted

[MikeO]

One thing may be is that my C System Drive is getting a bit full only 9% Free

I'll have a bit of a clean up

Would that have an impact ?

[MikeO]

I have a good clean up of the C drive i now have 50 gb free lets see if that helps

Out of interest which C++ redistributable do i need for MC26

I have 8 versions !!, from somewhere

[MikeO]

Just an update , I cleared 40 gb of disc space on my C drive , no crashes since

Looks like 9 gb free wasn’t enough ?

Is that for real?

[JimH]

Probably not.