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Author Topic: No Sound  (Read 772 times)

Dwtire

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No Sound
« on: December 13, 2020, 12:46:45 pm »

I’m running this version on a Mac Mini M1 and can not get sound. Core audio it set for Anthem MRX receiver, I get sound for everything else, Plex, ITunes and Safari. The only program where sound doesn’t work is JRiver, no DSP added although I’ve tried. I replaced my old 2014 Mac mini with this one, I never had an issue with that setup.

I get this message when I try to play anything, this was for an MP3 320 bit rate but flat files get the same result, see pictures. Connection is via HDMI through Anthem MRX 710.

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bob

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Re: No Sound
« Reply #1 on: December 14, 2020, 10:45:50 am »

I’m running this version on a Mac Mini M1 and can not get sound. Core audio it set for Anthem MRX receiver, I get sound for everything else, Plex, ITunes and Safari. The only program where sound doesn’t work is JRiver, no DSP added although I’ve tried. I replaced my old 2014 Mac mini with this one, I never had an issue with that setup.

I get this message when I try to play anything, this was for an MP3 320 bit rate but flat files get the same result, see pictures. Connection is via HDMI through Anthem MRX 710.
In the audio settings in MC, uncheck Integer and Exclusive modes.
If it still doesn't work, post a log. Thanks.
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Dwtire

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Re: No Sound
« Reply #2 on: December 14, 2020, 03:54:12 pm »

I unchecked both with the same result and got the same pop up message.
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bob

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Re: No Sound
« Reply #3 on: December 14, 2020, 05:25:15 pm »

I unchecked both with the same result and got the same pop up message.
Go to the Help menu while MC is running.
Turn on logging.
Generate the error.
Go back to the logging menu.
Hit "Report Problem" and you'll get a logfile zipped on your desktop.
Attach that to a message here.
Thanks.
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pwt

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Re: No Sound
« Reply #4 on: January 14, 2021, 05:55:01 am »

Is there a solution to this as I seem to have the same issue.  I am a longterm user of JRiver with windows but just acquired a Mac mini and am trying out the Mac version of media centre.  My Mac mini is connected by HDMI to a LG screen with built-in speakers.  The media centre will play audio to the Mac mini internal speaker but if directed to the LG monitor speakers it fails with the error message as above.  Strangely, if I just browse to the audio files on the hard drive and click on them, they play fine (but not via driver). 
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Awesome Donkey

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Re: No Sound
« Reply #5 on: January 14, 2021, 06:24:06 am »

It was discovered by other members that over HDMI the M1-based Macs seem to be limited to 48 kHz, so you'll have to use DSP Studio > Output Format > Sample rate and set everything to 48,000 Hz to resample everything to get it to work unfortunately. Other than that, it's not a JRiver Media Center issue, it's an issue that Apple will have to fix (if they even can on the M1, maybe the M2 will be different?).
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pwt

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Re: No Sound
« Reply #6 on: January 14, 2021, 06:51:11 am »

Many thanks.
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