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Author Topic: Bug: Ratings Get Lost [Solved]  (Read 2600 times)

Jamil

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Bug: Ratings Get Lost [Solved]
« on: August 05, 2020, 10:24:39 am »

This has been an issue I noticed with several versions of MC that exists in the latest MC26 build too.  I never reported it before but have simply re-added all ratings that were lost.  It would be nice if this gets fixed so my work of rating tracks does not get lost.  There may be several ways to reproduce this issue, but I will list one for sure below:

The following file(s) all have a rating set as four stars:



The file above has a smaller image of 500x493.  I want to remove the small image and embed a larger image into the file.  My batch tag editor comes in handy for this task.  I closed MC26  then launched my batch tag editor:



I deleted the smaller image from all files and added the larger 1400x1400 image.

I confirm that the image appears correctly using tool-tip pop-ups that display tag detail along with embedded image:



I close my batch tag editor then use the latest Monkey's Audio utility to verify all files are intact:



Next I launch MC26 to perform an import to ensure the embedded image changes get picked up:



All files that I changed the embedded image shows as changed.  No surprises here.

Finally, I view all files above in the library to find that all ratings are now lost:



Why would this have happened?  The ratings have not been changed at all.  The RATING tag still exists with a value of 4.  However, MC26 is now ignoring this and these files all show as unrated.




JimH

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Re: Bug: Ratings Get Lost
« Reply #1 on: August 05, 2020, 10:32:29 am »


You can remove cover art with MC by clicking on the image in the tag window.  Try the wiki for more information on cover art and tagging.

You also don't need to re-import when you change cover art.
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Jamil

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Re: Bug: Ratings Get Lost
« Reply #2 on: August 05, 2020, 10:38:25 am »

I just clearly added screenshots showing that MC26 lost all ratings for those files.

Matt

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Re: Bug: Ratings Get Lost
« Reply #3 on: August 05, 2020, 10:54:27 am »

It looks like the rating isn't getting written to APE files.  I haven't figured out why.

If I change the tag name, it works.  If I use L"Preference" like is coded now, it's just not there.

Give me a while longer to dig.  It might take retagging with a new MC.
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Matt Ashland, JRiver Media Center

Matt

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Re: Bug: Ratings Get Lost
« Reply #4 on: August 05, 2020, 10:57:35 am »

It's because we also set this field from the MC database: MF_MM_PREFERENCE.

That overwrites what we had put in for rating.

I'll change a coming build to just use the text rating instead.  There's probably no need to read the legacy field since it would have been bad anyway.

Good find!
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Matt Ashland, JRiver Media Center

Matt

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Re: Bug: Ratings Get Lost
« Reply #5 on: August 05, 2020, 11:21:31 am »

Once there's a new build, you'll ideally want to find any APE files in your library with a non-zero rating (-[rating]=[0]) and do an Update Tags (from library).
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Matt Ashland, JRiver Media Center

Matt

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Re: Bug: Ratings Get Lost
« Reply #6 on: August 11, 2020, 09:30:42 am »

The fix is out:
https://yabb.jriver.com/interact/index.php/topic,126491.0.html

Like I said, you should probably update the tags from the library on any files with a rating.
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Matt Ashland, JRiver Media Center

Jamil

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Re: Bug: Ratings Get Lost
« Reply #7 on: August 12, 2020, 05:47:35 am »

I just performed this exact same workflow from my first post above after installing 26.0.106.  I have confirmed that this issue is resolved.

Thank you!

macjohnmcc

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Re: Bug: Ratings Get Lost [Solved]
« Reply #8 on: May 24, 2021, 01:54:34 pm »

This bug appears to have returned as I just noticed I lost all of my ratings in Media Center 27.0.85 (64-bit) on Windows 10 X64.
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Matt

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Re: Bug: Ratings Get Lost [Solved]
« Reply #9 on: May 24, 2021, 02:06:58 pm »

I just tagged an APE file rating with 27.0.85, then double-checked the rating in Monkey's Audio itself and it's working properly.

So I need some more details if you are seeing a problem.

You can double-check tags with the download here:
https://monkeysaudio.com/download.html

Just do Ctrl+I on a file.
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Matt Ashland, JRiver Media Center

JimH

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Re: Bug: Ratings Get Lost [Solved]
« Reply #10 on: May 24, 2021, 02:48:52 pm »

Try just using MC and not another program.  Two programs trying to write the same file could cause problems.
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contium

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Re: Bug: Ratings Get Lost [Solved]
« Reply #11 on: June 17, 2021, 11:32:27 am »

I've had this problem a couple of times. All ratings are lost. File are flac. I can restore the ratings by updating library from tags.
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JimH

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contium

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Re: Bug: Ratings Get Lost [Solved]
« Reply #13 on: June 17, 2021, 12:33:56 pm »

Restoring the ratings by updating the library from tags indicates to me the files are fine. I can open the files in mp3tag and see the JRiver tags including ratings.
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