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[snowman]

Trying to setup remote access to JRiver for the first time. I can access JRiver "externally" through a web browser without any issues but cannot via the JRemote app on my iPhone 7.

I must be doing something wrong but can't seem to see what. Any help is appreciated.

Attached is the Connection Summary.

[BradATIMA]

Did you configure port forwarding for port 52199? On the server you're trying to connect to with JRemote, go to Tools -> Options -> Media Network. Click on the access key and select 'Test connection to this server...'

[snowman]

Sorry for the late response. I did have port forwarding configured correctly and tested the connection to my JRiver server. I uninstalled and re-installed JRemote. It is working now but not sure what I did. It has to be a finger problem at my end. Thanks