INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRemote is not in my Playstore apps  (Read 1396 times)

drewh111

  • Recent member
  • *
  • Posts: 45
JRemote is not in my Playstore apps
« on: May 16, 2022, 12:43:38 pm »

I have purchased JRemote more than once for Android.  I am changing to a new phone but it is not in my list of apps.

I don't think I should have to buy it again!   Why is it not there and how can I get it on my new phone without purchasing.
Logged

BradATIMA

  • Citizen of the Universe
  • *****
  • Posts: 1641
Re: J-Remote is not in my Playstore apps
« Reply #1 on: May 16, 2022, 02:39:35 pm »

Did you purchase JRemote or JRemote 2? I believe JRemote was removed from the Google Play Store.
Logged

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10710
Re: J-Remote is not in my Playstore apps
« Reply #2 on: May 16, 2022, 03:38:57 pm »

JRemote (1) is no longer purchasable, however it should still be available to re-install if you already own it.

It certainly shows for me when I go to the Play Store,  Manage my apps, Show non-installed, and scroll down the list.
Logged
~ nevcairiel
~ Author of LAV Filters

DJLegba

  • Citizen of the Universe
  • *****
  • Posts: 992
Re: J-Remote is not in my Playstore apps
« Reply #3 on: May 16, 2022, 06:41:45 pm »

JRemote (1) is no longer purchasable, however it should still be available to re-install if you already own it.

It certainly shows for me when I go to the Play Store,  Manage my apps, Show non-installed, and scroll down the list.

Could be related to your Android version. I purchased both JRemote and JRemote2. On my tablet running Android 9 I still see JRemote in the app store, but my phone running Android 12 doesn't show it.
Logged

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10710
Re: J-Remote is not in my Playstore apps
« Reply #4 on: May 17, 2022, 01:17:27 am »

I'm on Android 12 also.
Logged
~ nevcairiel
~ Author of LAV Filters

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7365
  • The color of Spring...
Re: JRemote is not in my Playstore apps
« Reply #5 on: May 17, 2022, 05:52:43 am »

You won't find JRemote 1 using the search bar in the Play Store anymore, but it is there like Hendrik said in the manage my apps > show non-installed list.

Also, if you have multiple Google accounts, you'll have to be logged into the one you used to purchase JRemote for it to appear in that list.
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | Topping D50s DAC | Edifier R2000DB Bookshelf Speakers

drewh111

  • Recent member
  • *
  • Posts: 45
Re: JRemote is not in my Playstore apps
« Reply #6 on: May 18, 2022, 06:31:47 pm »

I'll double check the google account.  It shows in my playstore for my tablet but not for the phone.  It is installed on my current phone but I am changing phones so I need to access it in the playstore.

thanks for the replies.

drew.
Logged
Pages: [1]   Go Up