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Author Topic: Upgrade from MC22 to MC29  (Read 3308 times)

DaveT1081

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Upgrade from MC22 to MC29
« on: August 24, 2022, 12:35:18 am »

I am trying to restore my license to a new windows pc.  License was emailed to me and said it was for MC22, even tho I have MC21.09 installed on another windows pc in the home.  When I clicked the license key, it downloaded/installed MC22 on the new pc but when I try to install the license to that version, it says it's not for that product.  I also tried with MC21.09 with the same result. 

This is what the email said:  JRiver, Inc. Media Center 22 Id: 0C6Y9-____-____, 9 restores left.  That does mean the key is for MC22 right?  Why doesn't it work?

I want to upgrade to MC29, without having to purchase it new at full price.  What do I do?
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JimH

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Re: Upgrade from MC22 to MC29
« Reply #1 on: August 24, 2022, 06:39:22 am »

Just follow these instructions:
https://yabb.jriver.com/interact/index.php/topic,131902.0.html

You'll receive an MC30 license that works with MC29.0.86 now and will work with MC30 later this year.
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BradATIMA

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Re: Upgrade from MC22 to MC29
« Reply #2 on: August 24, 2022, 09:14:22 am »

The license you mentioned is for an Id. Id licenses are unique and can only be used on an Id. It cannot be used to purchase an upgrade. I did see that there is also an MC20 Linux license for your e-mail address. That license could be used to purchase an MC30 license for the upgrade price.
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