INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Used wrong MC license by mistake to purchase MC30  (Read 703 times)

dhampny

  • Recent member
  • *
  • Posts: 31
Used wrong MC license by mistake to purchase MC30
« on: October 12, 2022, 08:42:08 am »

I'm running MC27 but mistakenly used my older MC26 license to purchase and download MC30.  Now when I try to install MC30 I get the message:  "You are using Media Center 27 Mac to install a license for a different version.  Please download and install the version that matches your license, and then try again."

I think the message means I should download and install MC26?  But if I do that will that cause a problem since I have MC27 installed now, not MC26?  What should I do to fix my problem?

Thank you.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7804
  • Autumn shade...
Re: Used older MC license by mistake to purchase MC30
« Reply #1 on: October 12, 2022, 08:52:36 am »

You use the new MC30 license you should have gotten in your email, not the MC27 license.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

dhampny

  • Recent member
  • *
  • Posts: 31
Re: Used wrong MC license by mistake to purchase MC30
« Reply #2 on: October 12, 2022, 10:11:54 am »

Thanks, but I used the license I received when I purchased MC30.  Anyways, after your post I went to the download site, downloaded and installed MC30 and used my new registration to license it.  During installation it didn't use the import location that I'd set up in previous versions of MC to get my audio files as I expected it would, but I've pointed MC30 to the correct location and it's importing them all now.
Logged

HaWi

  • Citizen of the Universe
  • *****
  • Posts: 946
Re: Used wrong MC license by mistake to purchase MC30
« Reply #3 on: October 12, 2022, 11:35:35 am »

... and it's importing them all now.
Just a hint: you don't need to re-import all your media when installing a new MC version. You can make a back-up of your library in the old MC version and then restore that back-up in the new version. This is much faster and less error-prone.
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.41 64 bit): 3826
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1.1 | JRMark (33.0.41 64 bit): 9056
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

dhampny

  • Recent member
  • *
  • Posts: 31
Re: Used wrong MC license by mistake to purchase MC30
« Reply #4 on: October 12, 2022, 11:38:12 am »

Thanks for the hint.  Looks like the import went well but I'll make a note of your suggestion for the next time.
Logged
Pages: [1]   Go Up