INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Stability and white screen issues after Ventura new OS update  (Read 611 times)

Yareck80

  • Recent member
  • *
  • Posts: 5
Stability and white screen issues after Ventura new OS update
« on: November 08, 2022, 01:41:59 pm »

Problems:
- app is starting very slow
- works sluggish comparing to mc28
- when double click on video file it does not show video
- workaround for previous: File->Open media file and select video file makes it play
- when double click watching full screen video it goes back to full white background with black square.

Then I have to kill the app. Unusable -> please fix. I heard it's already fixed on MC30 (I don't have one)
Logged

blgentry

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 8009
Re: Stability and white screen issues after Ventura new OS update
« Reply #1 on: November 09, 2022, 08:51:55 am »

Please note:  I do not speak for JRiver.  I do not work for them.  I am not officially associated with JRiver in ANY way.  I'm just a customer.

When a new release of MC comes out (like MC30) then previous version (like MC29) is fixed in place.  There are no bug fixes, no changes, no new features, etc.  All new code goes into MC30.  So, unfortunately, MC29 is likely to never have any more updates.  If you want new updates, you should probably purchase MC30.

Since you own MC29, you will get a nice discount on the upgrade.  I think it's $28 for the Mac license.
https://yabb.jriver.com/interact/index.php/topic,133705.0.html

Best of luck to you.
Brian.
Logged
Pages: [1]   Go Up