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Author Topic: Master License Question  (Read 739 times)

InflatableMouse

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Master License Question
« on: April 18, 2023, 07:13:12 am »
I just upgraded my MC29 license. I downloaded the latest MC30 for Mac but the license isn't accepted, it says I am installing it on the wrong version.

Is it deliberate that a newer license isn't usable on a previous version?

Its no biggie, I can continue MC29 for the time being.

Thanks!
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Hendrik

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Re: MC31 Master License Question
« Reply #1 on: April 18, 2023, 07:25:36 am »
30.0.90 from the forums is supposed to work. Can you confirm the exact version?
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InflatableMouse

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Re: MC31 Master License Question
« Reply #2 on: April 18, 2023, 07:44:57 am »
Thank you.

I was at 30.0.87. Upgrade to 30.0.90 allows the license to be imported.  :D
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AldoAlvarez

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Re: MC31 Master License Question
« Reply #3 on: April 18, 2023, 09:11:57 am »
I just purchased.  It won't work with MC 30.0.90.
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EnglishTiger

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Re: MC31 Master License Question
« Reply #4 on: April 18, 2023, 09:22:10 am »
Quote from: AldoAlvarez on April 18, 2023, 09:11:57 am
I just purchased and got a license for MC31.  It won't work with MC 30.0.90 for me and I've already used 5 of the restores installing and reinstalling it.  I was told via e-mail to download MC 30.0.91 from the Mac board as it would work with this license but I cannot find it anywhere on this board.

For Mac you need to download MC30.0.90.
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AldoAlvarez

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Re: MC31 Master License Question
« Reply #5 on: April 18, 2023, 09:41:04 am »
I did.  It doesn't work.
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AldoAlvarez

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Re: MC31 Master License Question
« Reply #6 on: April 18, 2023, 10:13:42 am »
I tried MC 30.090 for the Mac a sixth time and now I am down to four restores of my MC 31 license! See screencapture attached.

Why would they sell me a license for a product that is not available?

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Matt

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Re: MC31 Master License Question
« Reply #7 on: April 18, 2023, 10:19:46 am »
We found a problem with the v31 Mac license.  We'll do another build in a few days with a fix.  Thanks for the help.
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Matt Ashland, JRiver Media Center

AldoAlvarez

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Re: MC31 Master License Question
« Reply #8 on: April 18, 2023, 10:21:54 am »
Quote from: Matt on April 18, 2023, 10:19:46 am
We found a problem with the v31 Mac license.  We'll do another build in a few days with a fix.  Thanks for the help.

You're welcome.  Will you give me back the 6 restores I lost while trying to get your software to install with the v31 license?
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Matt

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Re: MC31 Master License Question
« Reply #9 on: April 18, 2023, 10:24:33 am »
Quote from: AldoAlvarez on April 18, 2023, 10:21:54 am
You're welcome.  Will you give me back the 6 restores I lost while trying to get your software to install with the v31 license?

I just reset your restores.  Thanks again.
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Matt Ashland, JRiver Media Center

bob

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Re: MC31 Master License Question
« Reply #10 on: April 20, 2023, 08:55:58 am »
Quote from: AldoAlvarez on April 18, 2023, 10:21:54 am
You're welcome.  Will you give me back the 6 restores I lost while trying to get your software to install with the v31 license?
Please download 30.0.93. It will fix your licensing issues.
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