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[elysium]

Yes, you can upgrade from MC27.

Thanks Jim, its working now :-)

[odin2ken]

Hi guys,i got a new pc today,so newly installed media player version 31 from the download page,then i restored the key from the restore page,the page then give me a key to install,but media player say it not for this media player.
I had purchased a key for this new version 2 weeks ago,now it dont work,anybody can help pls.

[JimH]

You have an MC32 license for Windows.  Install MC31.0.83 or higher, then restore.

[susieQ]

Have recently built a new computer with windows server 2022 Standard to use a music server.  This was a clean build with 2 M2s, one for programs and 1 for music storage (4T). I have been able to download JRiver 31 but as soon as I hit open the computer restarts without extracting any of the files or showing the program when it restarts.  The only other program on the computer is Google Chrome. I have disabled all the anti virus, defender products for now but made no difference.  I actually wanted to download JRiver 30 as I had just purchased it in May on a older computer that is now been scrapped but for some reason I can not have this program open.  Have been using JRiver since the 19 version!

Computer - MoBo SuperMicro X13SAE-F, Intel Core i5-12600 32 mg RAM

[JimH]

Windows Server isn't supported, but maybe a 32 bit version would work.

It still sounds like an antivirus or driver problem.

[susieQ]

I did try the 32 bit version same thing happened. I have only used it on Windows server editions without any problems, including on Windows server 2016. I would agree seems to be a driver issue, I had disabled the windows defender settings.
Can you suggest what driver to install?

[JimH]

Crashes from drivers are usually the video driver.